Product Analyst to support a Salesforce transformation initiative

Our client is Canada's leading specialty pharmacy and patient services provider. They are looking for a Product Analyst to support a Salesforce transformation initiative, migrating their CRM platform from Salesforce Health Cloud to Salesforce Life Sciences Cloud.

Duration: 6 Months, to start

Location: Mississauga (1-2 days/week onsite)

Responsibilities:

• Lead and support process standardization across 7-8 business units
• Collaborate with and manage diverse stakeholder groups, including, Business stakeholders, Technical and functional teams, Clinical stakeholders, and Operational teams
• Translate Business Requirements Documents (BRDs) into detailed product requirements, including Technical specifications, Functional requirements, User stories, and Acceptance criteria
• Contribute to solution design discussions related to Data access and governance, Security models, Functional architecture within Salesforce
• Partner with Salesforce administrators and development teams, ensure strong focus on user experience (UX) and usability

Must Have Skills:

• 5+ years experience as a Product Analyst/Business Analyst, with experience supporting process standardization
• Experience working in Salesforce environments, ideally with background in Salesforce Administration
• Strong understanding of Salesforce platform capabilities including Data Access, Security Models, and Functional Solution Design
• Experience translating business requirements into product requirements - technical specifications, user stories, acceptance criteria
• Experience managing and aligning complex stakeholder groups (i.e. business, technical, functional, clinical, operational)

Nice to Haves:

• Experience querying relational databases (running SQL queries for data validation or analysis)
• Experience with Salesforce Health Cloud or Salesforce Life Sciences Cloud
• Healthcare industry experience (e.g. pharmacy, patient support programs, etc.)