Junior to Intermediate Accounts Payable Customer Service specialist to provide white glove service for day to day customer concerns for North American oper

Our client is seeking three Junior - Intermediate Accounts Payable Customer Service specialist to provide white glove service for day to day customer concerns for North American operations.

Must Haves:

• 2-5 years in Accounts Payable in an enterprise environment
• Experience with SAP and/or Oracle ERP
• Proficient in MS Office

Nice-to-Haves:

• Degree in Accounting or Business

Responsibilities Overview:

• Work towards resolution of queries from suppliers and internal stakeholders, working with various stakeholders. Where necessary, escalate to Manager, AP.
• Communicate promptly and professionally with suppliers regarding status of invoices, check requests, and utility payments and with internal users regarding Accounts Payable processing questions and issues
• Become proficient with various Accounts Payable systems (SAP, Oracle, PeopleSoft) and processes to fully support the resolution of escalated issues and better identify and research root cause
• Support our Travel & Expense (company credit card) program as needed
• Work with other Accounts Payable functional teams to resolve issues in a timely manner.
• Assist with critical business account issues in an expedited fashion, engaging appropriate personnel.
• Work within stated internal KPIs and SLA