Intermediate Service Desk Analyst to provide level 1 & 2 support to end users in a Windows environment

S.i. Systèmes

Calgary, AB

Voir le profil complet Postuler maintenant

Our Oil & Gas client is looking for an Intermediate Service Desk Analyst to provide level 1 & 2 support to end users in a Windows environment.

Must Haves:

2+ years in an IT service desk role
Eagerness and enthusiasm to learn and grow and not being afraid of digging in to the unknowns and figuring things out on the job; willing to roll up sleeves, take initiative, come up with new ideas
Oil & Gas experience
Experience with hardware (PC'S/monitors/laptops) upgrades and troubleshooting

Nice to Haves:

Experience with Windows OS builds, using SCCM automated build processes
Experience creating and updating service tickets in a ticketing system (ideally ServiceNow)
Experience with business process reviews and procedural documentation
Bachelor’s degree in IT, Computer Science or Business Administration, or related community college diploma

Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.

Apply

Niveau d'études

non déterminé

Années d'expérience

non déterminé

Langues écrites

non déterminé

Langues parlées

non déterminé

No. référence interne

150192

Postuler maintenant

D'autres offres de S.i. Systèmes qui pourraient t'intéresser