Intermediate Business Process Consultant (ServiceNow) specializing in Security Incident Response and Vulnerability Response to consult end to end client en

Our client is looking for an Intermediate Business Process Consultant (ServiceNow) specializing in Security Incident Response and Vulnerability Response to consult end to end client engagements.

Overview:

The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow SecOps solutions, ensuring alignment with business and security objectives.

This role requires deep understanding of the ServiceNow Security Operations (SecOps) suite, including SIR (Security Incident Response) and VR (Vulnerability Response) modules, along with strong process consulting capabilities.

Must Have's:

• 5-7 years as a Business Process Consultant
• 5+ years of ServiceNow design and development experience
• ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response SIR, VR
• Experience in integrating third-party security tools (e.g., Qualys, Tenable, Rapid7, Splunk, etc.)
• Proficient in ServiceNow process design, configuration, scripting (JavaScript/Glide), and implementation
• Excellent understanding of ITIL processes and their application in security operations
• Strong analytical, communication, and client-facing skills

Skills and Certifications

• ServiceNow certifications - Service Now System Administrator CSA.
• Certified Implementation Specialist - Security Incident Response (SIR)
• Certified Implementation Specialist - Vulnerability Response (VR)
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills.
• Successful teamwork experience & demonstrated leadership abilities.

Responsibility's:

• Configure, develop, and support ServiceNow modules, including:
• Lead business process workshops with stakeholders to gather requirements and define process improvements for SecOps modules.
• Design, configure, and implement ServiceNow Security Incident Response and Vulnerability Response modules based on client needs.
• Translate business requirements into technical solutions using best practices and out-of-the-box capabilities.
• Collaborate with security and infrastructure teams to integrate threat intelligence, vulnerability scanners, and other security tools.
• Optimize workflows and automation to enhance incident response efficiency and vulnerability remediation.
• Provide guidance on platform governance, best practices, and ServiceNow roadmaps.
• Support UAT, user training, and documentation for delivered solutions.
• Ensure compliance with security standards and policies throughout implementations.