Product Management Analyst (Marketing)

Find Your Limitless with Reliance

By joining Reliance as a Product Management Analyst (Marketing), you’ll become an important Team Member and will be provided with the tools you need to succeed.  We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
 

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

• Support the Field with Inside Sales type guidance – assist in navigating our Sales Catalogue and system, including finding packages, recommending products, generating expected gross margin outcomes
• Working with our vendor partners, build and maintain the catalogue of Sales Packages available for sale, including products within a package, pricing, and discounts available
• Supporting the 52 week Advertising calendar (work with MarComm, Finance, Legal, and Field teams to develop the promotional calendar across Canada)
• Ad hoc reporting to understand key drivers of results, vendor mix, average ticket, rental mix, top packages etc.
• Support the development of a Loyalty and Retention strategy for the Rental HVAC portfolio
• Other projects/tasks as assigned

What do you bring?

• Postsecondary education in Business, Marketing or equivalent work experience
• Minimum 2 – 3 years’ work experience in Product Management, Marketing, or Sales
• Strong interpersonal skills, stakeholder engagement and collaboration with both internal sales groups and operations teams
• Solid relationship building and ability to work within a team environment
• Keen sense of urgency, self-driven and ability to triage based on business needs and criticality
• Detail oriented, but with the ability to see the bigger picture
• Proficient in Microsoft Office suite of products (Excel, PowerPoint))
• Someone who is driven to take on challenges and find opportunities
• Able to work in a dynamic, fast-paced environment
• Experience within the HVAC, Construction, or Utilities industry is an asset
• Experience with Microsoft Dynamics CRM and/or Experlogix software is an asset
  
  

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.

We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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