Sr. Technical Analyst, Middleware

Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?As a Technical System Analyst, you will be responsible for maintaining and enhancing the performance, security, and reliability of our Kofax TotalAgility infrastructure. The ideal candidate will have expertise in PowerShell scripting, managing IIS on Windows Server, and experience with automation tools such as Ansible. Familiarity with Kofax TotalAgility is a definite plus.WHAT WILL YOU DO?As Part of a team supporting a mission critical application across 300 Windows servers, you will:Develop and maintain PowerShell scripts for system automation and management tasks.Configure and manage IIS on Windows Server to ensure optimal performance and security.Utilize Ansible for automation of repetitive tasks and streamline system administration processes.Install and support Kofax TotalAgility to ensure efficient document and business process management.Collaborate with cross-functional teams to troubleshoot and resolve system issues promptly.Implement security best practices and stay updated on the latest industry trends.Perform remediation on Windows servers to meet compliance standardsDocument procedures and processes of scripting, automation and manual task for all related work tasks.WHAT DO YOU NEED TO SUCCEED?Must have:5+ years in the operations/support of Windows Server.Strong proficiency in PowerShell scripting for system administration tasks.In-depth knowledge of IIS configuration and administration on Windows Server.Hands-on experience with Ansible for automation and configuration management.Familiarity with Kofax TotalAgility and the ability to manage and support the platform.Proven experience in Windows Server administration and troubleshooting.Excellent problem-solving skills and attention to detail.Strong communication and collaboration skills and ability to work independently and as part of a teamNice-to-have:Certifications in relevant technologies (e.g., Microsoft Certified: Windows Server, Ansible Automation, etc.).Previous experience in implementing and supporting document capture and workflow solutionsExperience with Quadient application softwareWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#TechPJJob SkillsAutomation Tools, Business Continuity Disaster Recovery, Communication, Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Microsoft PowerShell, Microsoft Windows Server, Red Hat Ansible, Scripting, Server Administration, Service Request Management, System Administration, Systems Automation, TroubleshootingAdditional Job DetailsAddress:330 FRONT ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-23Application Deadline:2024-05-20Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.