Senior Manager, Platform Support (Infrastructure)

Job SummaryJob DescriptionJob Title: Senior Manager, Platform Support (Infrastructure)What is the opportunity?In this key IT leadership role withinthe Wealth Management Technology & Solutions(WMTS)-Data and Integration Support team, you will be responsible for managing WMTS Infrastructure and Platform components and leading a team to provision, support, and be responsible for the safety and soundness of the entire platform for the group. You will be working with several teams such as Development, QA, Operation and Maintenance, and PM teams to fulfill the mandate. What will you do?Manage the Data and Integration Platform team under Wealth Management Technology & SolutionsWork with the architecture team to provide strategies, directions, and a roadmap for WMTS Data Platforms and InfrastructureLead and manage WMTS Data Platform initiatives (E.g. OS/DB upgrade and patching, Platform migration, security issue remediation).Promote and establish RBC best practices, standards, and guidelines. Establish and support an onshore/offshore support model within the teamMust-have: Minimum of 3+ years of experience managing and supporting in core infrastructure (i.e. Windows, Linux), database technology (i.e. SQL) , and cloud computing and container platforms (i.e. OCP, Kubernetes, Azure, AWS)Understand high availability in system design as it relates to resiliency and performance.Minimum of 3+ years of experience in infrastructure platforms including Linux/Windows Servers.Excellent written and verbal communication skills are a must.People Management skills:People management skills are needed for this role.Ability to manage, mentor, and lead a team of highly qualified technical team members.Nice-to-have:Business domain understanding of Wealth-ManagementData Management Knowledge including data ingestion, data storage, and data consumption.Experience with distributed DB systemsDevelopment experience is an asset.* Please Note- This is a hybrid role min 2-3 days a week from the RBC office location and this job may require some after-work hours and or weekend support occasionally*Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance options#TECHPJ#LI-Post#LI-HybridJob SkillsCustomer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Asset Management (ITAM), IT Project Planning, IT Service Management (ITSM), IT Systems Management, Long Term PlanningAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-03-26Application Deadline:2024-05-24Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.