Sales Support Representative

Job SummaryJob DescriptionWhat is the opportunity?As a Sales Support Representative, you will act as a point of contact with brokers of Life Insurance policies. You will handle each brokers inquiry with high priority to ensure they receive fast and effective turnaround time with all the business needs, will provide superior sales support and service to brokers in order to achieve regional sales targets in addition to share and contribute to Sales Consultants action plans.What will you do? Initiate and respond to calls from producers and provide product & administrative support, education and training to producers and their staff on running quotations, contracting and application completion, product information and RBC systems. Manages all requirements of the new business process from quoting, contracting and application submission and assist Sales Consultant with analyzing blocks of business and identifying opportunities for additional premium Provide marketing support to Senior Sales Consultant assist with revenue generation activities specific to each MGA (Managing General Agent ) strategy. Resolve customer inquiries and determine appropriate action for complex issues Establish relationships with the key staff of brokers. Assists in new producer set-up including proactive calling and follow-up. Work closely with internal partners to provide seamless service to brokers Participate in call campaigns as they arise Train brokers and their team on our systems and tools in order to augment their sales with usWhat do you need to succeed?Must-have Bilingual French and English required, as you will regularly do business with partners across Canada. High level of written skills in both French and English Professional customer service skills and a talent for listening and establishing rapport and finding the right solution Ability to work well with diverse team and independently Excellent organizational skills, Initiative & Proactive Strong negotiation skills, Impact and Influence, analytical thinkingNice-to-have Knowledgeor experience of the Insurance industry and/orLifeinsurance LLQP License is considered an asset Post Secondary education or equivalent Good knowledge of Microsoft Suite and capability to learn new systems quicklyWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Work in a dynamic, collaborative, progressive, and high-performing team Management that supports your work and progression Access to a variety of job opportunities across businesses and geographies#LI-Hybrid#LI-ML1 Job SkillsCustomer Knowledge, Customer Service, Group Problem Solving, Identifying Sales Opportunities, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities, Sales Support, TeamworkAdditional Job DetailsAddress:1 PLACE VILLE MARIE:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:INSURANCEJob Type:RegularPay Type:SalariedPosted Date:2024-04-24Application Deadline:2024-05-20Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.