Clerk III - Interventional Psychiatry

QUALIFICATIONS
* Grade 12 education (MB Standards)
* Post-secondary education in a health-related discipline relevant to the position
* Completion of a recognized Medical Terminology course or program.
* A willingness to complete and practice Non Violent Crisis Intervention (NVCI)
* A willingness to complete and practice SafeTALK (Suicide Alertness for Everyone)
* One (1) year of unit clerk experience within 5 years
* Other combinations of suitable education and experience may be considered
* Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training
* Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
* Demonstrated organizational skills, and the ability to work independently
* Demonstrated problem solving and decision-making skills
* Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
* Demonstrated knowledge and competence of skills and concepts related to the position
* Demonstrated communication skills
* Ability to respect and promote confidentiality
* Ability to perform the duties of the position on a regular basis
* Ability to respect and promote a culturally diverse population
* Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

POSITION SUMMARY:

The Clerk III is responsible for maintaining an organized and efficient operating clinic for inpatients and outpatients. The position is a pivotal point for the clinic. Details entail scheduling of clients and clinicians including Psychiatrists, as well as communication, chart/file management and administrative responsibilities.

RESPONSIBILITIES:

Overview:

1. Provides reception services for the Interventional Psychiatry Clinic
2. Maintains and orders supplies
3. Monitors and requests equipment/repair orders
4. Operates computer, printer, telephone, fax, dictation equipment, scanner and other office equipment
5. Review of health records at specified intervals for deficiencies i.e. signatures, missing reports
6. Maintains appropriate filing to ensure rapid retrieval of health records and other documents.
7. Manages and maintains electronic and/or paper files for the Interventional Psychiatry Clinic.
8. Answers questions in regards to file location.
9. Receive and file incoming referrals
10. Collect complete and accurate demographic data
11. Maintain statistics and data of treatment use and treatment series, including returning clients
12. Receives, distributes and processes incoming and outgoing mail
13. Maintains schedules for the clients accessing clinic
14. Maintains schedules for nurses, technicians and Psychiatrists
15. Maintains schedules for treatment rooms
16. Records schedule changes in electronic scheduling systems
17. Registration and associated processing on the admission/discharge/transfer(ADT) system following provincial and regional guidelines and practices
18. Direct clients to appropriate clinical or treatment areas
19. Assists clients, family and visitors with routine inquiries
20. Transcribes dictation and prepares correspondence, reports and minutes as required.
21. Other duties as assigned.