General Manager Auberge Kuujjuaq Inn.

Auberge Kuujjuaq Inc. is a hotel located in Nunavik that welcomes business, government, and community clientele. We operate a very busy establishment made up of several departments (front desk/housekeeping, food services, facilities/maintenance, and administrative operations). We are seeking a General Manager who enjoys being in the heart of the action, is able to bring structure, ensure follow-up, and provide steady leadership.

This position is suited for an action-oriented individual who communicates clearly and knows how to implement simple systems that allow a team to function effectively in a northern, remote context.

BENEFITS OF JOINING OUR TEAM
• Competitive salary starting at $90,000 per year
• Round-trip flights to/from Kuujjuaq (from Montréal or Québec City) paid to allow visits with loved ones
• 6 weeks of paid vacation (3 round trips per year)
• Employer-provided housing (taxable benefit)
• Meals provided at the Auberge’s restaurant

KEY RESPONSIBILITIES
The General Manager is responsible for daily operations, staff management, guest experience, and financial and administrative oversight. They work closely with the Board of Directors, department heads, and the finance/administration team to ensure smooth payroll processing, purchasing, reporting, and compliance.

Operations and Guest Experience

• Ensure reliable daily operations for lodging, housekeeping, front desk, and food services
  • Maintain service standards and resolve guest issues quickly and professionally
  • Monitor occupancy, reservation flow, and operational bottlenecks
  • Implement practical routines (checklists, logs, schedules) so operations rely on processes rather than individuals

Leadership

• Lead, coach, and hold staff accountable with clear expectations
  • Support recruitment, onboarding, training, and performance management
  • Establish stable staffing plans aligned with peak periods and operational needs
  • Maintain a respectful work environment and help reduce turnover through consistency and structure

Finance and Administration (in collaboration with Finance)

• Approve purchases and manage suppliers with attention to cost control and reliability
  • Ensure invoices, payroll data, and required documents are submitted to Finance on time
  • Participate periodically in Board of Directors meetings
  • Maintain organized documentation and traceable operational decisions