Research Program Assistant

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.    

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We have an exciting opportunity for a Research Program Assistant to join our Research Program!

Employment Status: Temporary Full Time

Duration: November 2026 - subject to change as per Management RightsHours of Work: Day shifts from Monday to Friday, including occasional evenings and/or weekends may be required - subject to change as per Management Rights

Location:  Humber River Health, Wilson Site

Employee Group: Non Union

Reporting Relationship: VP, Research & Innovation Hourly Rate: $32.822- $41.053

Responsibilities

• Perform a wide range of administrative and operational support functions to support the day-to-day operations of the research department.
• Schedule and track program and project activities to meet approved timelines.
• Act as the first point of contact for internal and external contacts to facilitate smooth, effective, and accurate information flows; balance priorities; respond to issues brought forward by staff, patients, patient families, volunteers, etc.; refer issues to others for resolution.
• Liaise and collaborate with leaders and assistants to communicate information.
• Research topics and develop summaries and reports using internal and external resources (e.g., consultants, committees, ministries, other hospitals).
• Exercise confidentiality in the development and release of all information.
• Monitor and maintain office correspondence (e.g., e-mail, mail, courier packages, etc.).
• Draft responses to general issues; coordinate resources to support leaders in addressing identified issues; compose or edit highly confidential documents (e.g., correspondence, memos, contracts, proposals, reports, presentations).
• Enter data and maintain databases and other information systems (e.g., Canadian Common CV, ResearchNet).
• Produce a broad range of documents for a variety of audiences (e.g., policy and technical reports, charts, and presentations, templates) using software applications; monitor materials (e.g. budgets and department metrics) for accuracy and make corrections.
• Prepare reports and documentation used for leadership decision-making.
• Develop and maintain organized filing systems; maintain files, documents, and other information.
• Maintain departmental operations manuals, policies, and procedures.
• Take and distribute meeting minutes as required by management
• Coordinate the calendar of the Vice President (e.g., schedule meetings/appointments, budget time, send reminders).
• Coordinate meeting logistics for the Research department (e.g., book rooms, catering, research and prepare agendas, prepare, and distribute meeting presentations and materials, record and distribute meeting minutes); coordinate cross-functional agenda items.
• Coordinate special event logistics (e.g., book event venues, catering, audio-visual requirements, seating arrangements; prepare presentations and materials; coordinate invitations and participant registration processes, and other event logistics).
• Arrange corporate travel to conferences and other events (e.g., general business travel, flight itineraries, hotel accommodations, conferences, and convention documentation) in compliance with corporate travel requirements and processes.
• Collect staff education and training requirements/credentials, payroll information, and other information as required
• Order office supplies, ensure supplies are distributed accordingly to staff
• Coordinate shipping and receiving for research

Qualifications:

• Diploma in Administration required or an undergraduate degree in Healthcare or a related field preferred
• At least 3 years of experience in providing senior administrative support services (required). The ideal candidate will have experience in an academic hospital, healthcare or research university setting.
• Excellent skills in scheduling, event planning, and logistics.
• Experience in organizing travel requirements and budget preparation and maintenance.
• Excellent tact and diplomacy, and customer service, organization, and problem solving skills
• Has a typing speed of 60 WPM
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do - and to address systemic barriers - we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.