Registered Nurse - OP Mental Health (Centralized Intake Desk)

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we’re looking for a Full-Time Registered Nurse to work in our Outpatient Mental Health Program. Working within a Stepped Care Model, this position supports our Centralized Intake Desk.

Reporting Relationship: Manager of Mental Health

 Hourly Rate Range: $39.07 - $56.00

Schedule Requirements: Day shift Monday to Friday, some evenings may be required

Location: Wilson Site - Must be willing to work on all Mental Health Units

Employee Group: ONA

Position Responsibilities:

• Process and review external/internal mental health referrals directed to the Outpatient Mental Health program
• Liaise with referral sources for clarification of referral and provide instructions regarding referral criteria to ensure complete and appropriate information is received
• Conduct intake screener assessments (via telephone, video or in person) to clarify needs of patient and offer services best suited for the referral
• Conduct risk assessments and interventions when clinically indicated
• Provide patients with relevant mental health and addictions community resources
• Deliver patient educational groups (via video or in person) for referred patients
• Present complex referrals/assessments in team clinical rounds and communicate decisions with referral source and patient as appropriate
• Participate in department related projects or committees to improve intake processes
• Liaise with internal mental health team members to ensure correct placement of referrals
• Provides coverage to other areas of the Outpatient Mental Health program as needed.

Qualifications:

• Current registration with the College of Nurses of Ontario.
• Current BCLS/CPR certification required.
• BScN preferred.
• Certification in Psychiatric Mental Health Nursing required, or willingness to obtain within one year of hire.
• 2 years of recent mental health/addictions experience is required.
• Demonstrated ability to provide individual/group health teaching for patients and staff.
• Excellent assessment skills, including demonstrated knowledge of crisis intervention skills.
• Demonstrates awareness and understanding in working with individuals from different cultures.
• Demonstrated ability to work with complex patient and family situations
• Demonstrates an excellent understanding re: the etiology of mental health/addiction illnesses.
• Excellent knowledge of the Mental Health Act.
• Knowledge/experience in Trauma Informed Care preferred.
• Technology literacy and usage skills preferred.  Such as: video conferencing using MS Teams, OTN etc, and ability to use mobile technologies such as smartphones and tablets to connect patients to care.
• Demonstrated knowledge of Mental Health & Addictions community resources is an asset
• Demonstrated excellent communication skills, both written and verbal
• Excellent interpersonal, organizational and problem solving skills, with an ability to set priorities and meet deadlines.
• Must be able to work effectively, both individually and within a group setting, in a fast paced environment.
• Demonstrates initiative and creativity in the workplace.
• A positive attendance record.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.