Emergency Department RN Results Expediter

Position Profile Humber River Health. Tomorrow's Healthcare, Today. Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers. Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time. These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families. This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.

 

Reporting to: Manager, Clinical Programs (Emergency Department)

Location: Hennick Humber Hospital, Wilson Site

Employment Status: Temporary Full Time

Duration: March 31, 2027

Hours of Work: Monday - Friday; Days, Flexibility required

Employee Group: Non-Union

Salary: $49.919 - $62.438

 

Humber River Health is seeking a RN Results Expediter for our Emergency Department (ED) to support the timely review, management and communication of post-discharge diagnostic results for the ED. .

 

Working collaboratively with the Emergency physician and the interdisciplinary team, the RN Results Expediter will coordinate follow-up related to laboratory, microbiology, pathology, and diagnostic imaging results identified after patient discharge. This role is integral to improving patient safety, reducing delays in care, supporting quality improvement initiatives, and enhancing physician availability for direct patient care.

 

Key Responsibilities:

• Review and monitor outstanding diagnostic results for discharged ED patients including laboratory, microbiology, pathology, and diagnostic imaging findings.
• Identify abnormal or critical results requiring further assessment or intervention
• Escalate significant findings to the Most Responsible Physician or designated ED physicians to determine appropriate follow-up care plans
• Collaborate with Emergency Physicians to determine appropriate follow-up plans and patient disposition.
• Conduct telephone callbacks with patients regarding diagnostic results, recommended treatment plans and follow-up requirements.
• Provide patient education and reinforce discharge instructions, return precautions, and follow-up recommendations.
• Assume responsibilities traditionally managed during physician callback shifts during the Monday -Friday Days.
• Participate in quality improvement initiatives focused on diagnostic excellence, patient safety, result management, and reduction of preventable return visits.
• Documents relevant information in the EMR as per HRH and CNO standards

 

Qualifications:

• Bachelor of Science in Nursing (BScN) or equivalent healthcare-related degree.
• Current registration in good standing with the College of Nurses of Ontario (CNO)
• Minimum five years recent Emergency Department nursing experience
• Current Basic Cardiac Life Support (BCLS) certification
• Demonstrated expertise in emergency nursing assessment, clinical decision-making, and patient education.
• Experience interpreting and responding to diagnostic information in collaboration with physicians.
• Strong communication, conflict resolution, and patient engagement skills.
• Demonstrated ability to work independently while managing competing priorities.
• Proficiency with electronic health records, Microsoft Office applications, and Meditech.
• Excellent attendance and discipline free record a requirement.

 

Preferred

• Advanced Cardiac Life Support (ACLS) certification required
• Coronary Care 1 (CC1) certification required
• Membership with Nurses Association of Ontario (RNAO) preferred
• Experience in quality improvement, patient safety, clinical informatics, or care coordination initiatives.
• Knowledge of Lean, process improvement, or healthcare quality methodologies.

Why choose Humber River Health? At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement.  We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect. Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do - and to address systemic barriers - we foster a culture where everyone feels respected, valued and empowered to contribute. We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care. As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially. This position is being posted in response to an existing vacancy at Humber River Health.