Business Clerk

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; monitors the inventory of supplies and places orders; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks.

1. Graduate of community college secretarial or office administration program or equivalent office experience
2. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
3. Keyboarding 40 w.p.m.
4. Proficient knowledge, skill and ability in using Microsoft Office software: PowerPoint, Excel, Outlook, and Word
5. Demonstrate knowledge and ability in EPIC Scheduling and Registration; Meditech; Supply Ordering
6. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
7. Ability to set priorities and organize work accordingly
8. Ability to liaise with various hospital departments effectively and collaboratively
9. Ability to appreciate the confidential nature of the position
10. Ability to sit for long periods, repetitive reaching, repetitive bending and walking
11. Experience working in an out-patient clinic would be an asset
12. Knowledge, skill, and experience in office procedures and equipment use