Clerk II- Halton Diabetes Program

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The successful incumbent will be working as a member of the diabetes clerical team and will be rotating between various clerical stations with specific responsibilities including:

• Patient reception
• Meditech pre-registration and registration
• Scanning of chart information and referral information into the EMR
• eReferral Management, Order Entry and booking
• Schedule/reschedule of patient appointments
• Support physicians, staff, patients and visitors with day-to-day operations
• Statistical collection - referral
• Answer telephone inquiries
• Rebooking for staff absences and other reasons
• Order supplies
• Faxing
• Supporting remotes sites with attendance sheets and other requests
• Other general office duties

• College diploma in office administration required or minimum of 2 years equivalent related clerical experience in a healthcare setting will be considered
• 30 WPM typing speed required
• Medical terminology certificate required
• Required proficiency using Microsoft Office, Novari, Meditech Community-Wide Scheduling, Registration and Patient Care System
• Able to prioritize workload and complete responsibilities in an environment with many interruptions
• Able to function both independently and as a team player in a busy environment
• Demonstrated commitment to patient-centred care
• Excellent critical thinking skills
• Excellent interpersonal and organizational skills
• Excellent verbal and written communication skills
• Excellent customer service skills
• Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public
• Satisfactory employment and attendance record
• Must be physically able to perform the job: prolonged periods of time sitting; standing; walking; and pushing and pulling variety of wheeled equipment.

Hours: Monday to Friday, Days; 7.5 hour shifts, (Hours are subject to change based on operational needs).

Salary: $23.20 to $28.96 per hour

Date Posted: August 14, 2025

Internal application deadline: August 21, 2025

REF2531P

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.