Human Resources Generalist

Position Summary:

Responsible for serving as a business partner to supervisors, department managers and the General Manager for the flight kitchen.

Perks at work:

• no waiting period for medical or dental benefits
• RRSP matching
• subsidized meals
• free parking
• free access to an employee assistance program
• company wide discounts such as Good Life Fitness, TELUS mobility and Bell Mobility.

Essential Duties and Responsibilities:

• Assists the Senior HR Manager in providing information, advice, and guidance to managers and employees on routine HR-related issues (e.g., recruitment, compensation, benefits, leave, and HR policy and procedures); refers more complex HR issues to the Senior HR Manager
• Opens, tracks, logs (update), and closes grievance case files (including HRTO complaints)
• Assists the Senior HR Manager in partnering with various levels of management to understand business objectives and identifies corresponding human resource needs; implements strategies to support various business objectives and improves programs to support employee retention.
• Fosters and maintains positive working relationships with managers, employees, and union representatives
• Assists in helping the Senior HR Manager to drive division-wide human resources strategy, programs, and processes into the unit.
• Assists the Senior HR Manager by partnering with operations and training functions to identify training needs and provide input on training approaches and content.
• Partners with operations to identify and understand workforce needs; supports the recruitment of union hourly employees and assists with recruitment for salaried positions by receiving resumes, screening, conducting phone interviews, and coordinating with department managers to schedule interviews.
• Create new employee files, file papers and documents in appropriate employee files.
• Coordinates the physical employee file system to provide appropriate access and controls and maintains files and records in accordance with legal requirements, and company policies and procedures.
• Processes employee benefit and pension enrollment and beneficiary changes
• Enters all unionized hourly new hire information into the HRIS (Workday)
• Serves as the initial employee and labor relations point of contact to mediate and resolve employee disputes and union grievances.
• Assists with conducting investigations, provides recommendations to department managers and drafts discipline letters.
• Delivers orientation and other training programs as needed.
• Receives employment-related claims from various government or public agencies and consults with Senior HR Manager if need be.
• Prepares and distributes supporting case documentation and correspondence (i.e requests for union leaves); logs and reviews file contents for accuracy and completeness
• Maintains bulletin boards, recruiting tracker, exit interview tracker.
• Completes weekly, monthly and ad-hoc reports accurately and in a timely manner.
• Maintains union seniority list
• Maintains all payroll related record keeping.
• Distributes all ROEs and forms as required.
• Creates and maintains accurate payroll records and mail correspondences for immediate access.
• Performs data entry, audits and generates reports to ensure accuracy of records and compliance with the company’s policies and benefits providers’ requirements.
• Performs general administrative tasks.

Education:

• Bachelor’s degree required.

Qualification

• Degree in Human Resources, or related equivalent
• 3+ years’ Human Resources, Recruitment and Payroll experience in a medium-sized organization
• Experience working in transportation, hospitality, manufacturing, or food service environment highly desirable.
• CHRP designation a strong asset
• PCP designation is an asset.
• Previous working knowledge of Kronos and Workday is preferred.

Job Skills

• Demonstrated knowledge of provincial and federal employment law
• Demonstrated proficiency with MS Office, especially Word, Excel, PowerPoint, and Outlook
• Ability to work in a fast paced, deadline driven environment.
• Experience working in a unionized environment.
• Understanding of collective bargaining agreements
• Strong and effective leadership and people management skills
• Ability to working independently.
• Effective relationship building and business partnering

Communication Skills:

• Excellent oral and written communication skills

Travel:

• Ability to travel up to 10% of the time.

Environmental Requirements:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a normal production kitchen facility, there may be physical discomfort due to temperature and noise
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• A rotating schedule of over 55 hours per week is typical

Organization Structure

• Direct Line Manager: Senior HR Manager
• Dotted Line Manager: Unit GM
• Number of Direct Reports: 1

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively.

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.