Specialist, HR Digital Solutions

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Sun Life as an Analyst on the HR Digital Solutions team, where you'll blend technology, teamwork, and a passion for supporting our HR platforms - especially Workday. On our Service Delivery team, you are the backbone of our HR systems that support our employees, working cross functionally to ensure our technology is user-friendly, compliant, and impactful. Your responsibilities include maintaining business processes, partnering to resolve user issues and ensuring our HR Technology platforms remain stable, compliant and effective.

This role is perfect for someone with foundational Workday experience who's ready to take on more ownership of post-production support and sustaining core operations. We're looking for someone who adapts to new systems with ease, has a passion for improving user experiences, and possesses a strong desire to learn new technologies and ways of working.

What Will You Do?

Reporting & Analytics:

• Translate reporting needs into clear, compliant outputs, and verify their accuracy before distribution

• Schedule reports while considering audit requirements and business timing

• Design, build, and test Workday reports and dashboards to empower HR and business leaders

Access Management & Security:

• Manage Workday security groups and user access following documented procedures

• Troubleshoot common access issues such as missing tasks or reports

• Maintain internal and external confidentiality standards to protect sensitive data

Configuration & Testing:

• Grow your configuration, security and report writing skills in Workday

• Identify and understand dependencies to avoid downstream impacts

• Participate in testing new releases, enhancements, and fixes

Team & Continuous Improvement:

• Identify inefficiencies and recommend ways to simplify or enhance user experience

• Maintain clean, clear, and current documentation to support knowledge sharing

What Do You Need to Succeed?

• 2+ years’ experience in HR processes and programs

• Previous experience maintaining HR Systems

• Understanding of HR processes, business rules, and data relationships

• Team-first attitude - listening, sharing knowledge, and supporting your peers

• Ability to work cooperatively with cross-functional, global, and remote teams

• Creative thinker with excellent critical-thinking and problem-solving skills

• Dedication to upholding confidentiality and protecting data privacy

• You are a self-starter who is curious and takes initiative

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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