Receptionist

Responsibilities:

To answer all incoming calls, and respond to caller's inquiries in a positive,
professional manner ;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels,
bulk mailing, etc.);

* To assist the Operations Manager and Executive Director as required
• To complete other duties as assigned;
• To uphold and promote the organization’s values and philosophy relating
particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct.

Required Education, Credentials and Experience:
• Above average interpersonal , oral and written communication skills;
• Previous experience in LTC/Retirement reception is considered an asset;
• Must exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail) & an understanding of PCC, Workday, NH Scheduler is considered an asset
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.