Clinical Operations Coordination Leader - Centralized Staffing & Scheduling Office and Nursing Resource Unit

The Centralized Staffing & Scheduling Office (CSSO) is a new department that went live in spring 2026 serving all inpatient units, the Emergency Department, the Nursing Resource Unit, Clinical Externs, and Support Services teams  (i.e., Food and Nutrition Services, Environmental Services, Security Services) with staffing and scheduling needs. With a robust team operating from 0600-0000, 7 days per week, the CSSO supports staffing and scheduling activities across the hospital, working closely with staff and leaders to ensure unit and department needs are met, in addition to launching a new scheduling module as part of Project HIVE.

The Nursing Resource Unit (NRU) at CAMH is an internal staffing team currently comprised of Registered Nurses, Registered Practical Nurses, and Program Assistants, who deliver exceptional client care across all inpatient units and the Emergency Department (ED) at CAMH, in the event of strategically planned and unplanned staff absences. This team is looking to expand to include additional disciplines to meet CAMH’s staffing needs and will work with the CSSO in an integrated fashion. 

Reporting to the CSSO Manager, the full-time, temporary (until October 15, 2027) Clinical Operations Coordination Leader (COCL) will support the operation and coordination of both clinical and administrative functions for the CSSO and NRU. Success will be that all in-scope units/departments are adequately staffed in an operationally safe and cost-efficient manner at all times. 

This position is located at the Queen Street Site. The candidate must be available to work flexible hours, which may include weekends and evenings.