Senior Quality Assurance Specialist

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

When you apply to this selection process, you are not applying for a specific job, but to a process for current and future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Under the direction of Quality Assurance Manager, the Senior Quality Assurance Specialist reviews statement of requirements and uses cases prepared by the business analysis section to ensure that the delivered automated system complies with the statements of requirements. They review functional specifications prepared by the application development section. They liaise with colleagues and other project team members to ensure that software solutions meet functional requirements. The Senior Quality Assurance Specialist participates in development of testing plans and strategies for software systems. They designs, prepares, documents and executes test cases, test scripts and checklists.

Education, Certifications and Licenses

College diploma or certificate in Software Development, Computer Programming or a related field AND several years of experience in IT Quality Assurance.

Experience

In software QA and testing across application and system environments

In validation of operating system and networking changes

In reviewing statements of requirements, use cases and functional specifications

In using Azure DevOps (Boards and Test Plans)

In designing, developing, and maintaining test automation frameworks and processes

In data migration testing across enterprise systems and platforms

In integration testing for enterprise and third‑party systems

In testing MS Dynamics 365 CRM, including configurations, workflows, and integrations

In testing web applications across desktop and mobile platforms

In testing cloud‑based applications and services

In using AI for scripting and testing support

In testing AI/ML‑based systems and features

In preparation of test plans, test cases and defect reporting

In execution of test cases, In documentation of test results and In documenting and analyzing test results

In troubleshooting software defects

In producing status reports

In applying policies, procedures, and regulations

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

Position Type: Temporary full‑time. Duration will be determined based on project requirements. A candidate pool is being established to staff these role

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

To be determine based on project requirements.

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.