Senior Manager, Security Operations Centre (SOC)

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

We are seeking a seasoned Senior Manager, Security Operations Centre (SOC) to lead and advance our enterprise cyber security operations. This role is accountable for people leadership, operational excellence, and strategic evolution of the SOC-spanning incident response, threat monitoring, vulnerability management, and Microsoft Defender-while expanding capabilities into cloud, identity, SaaS, data protection, insider threat, and AI‑enabled security operations.

• SOC Operations & Incident Response: Lead security monitoring and act as senior escalation authority for major incidents.
• People Leadership: Build and develop a high-performing SOC team.
• Threat Detection & Intelligence: Strengthen detection, threat hunting, and intelligence integration.
• Cloud, Identity & SaaS Security: Ensure strong, zero-trust-aligned coverage across modern environments.
• Vulnerability, Data & Insider Risk: Oversee vulnerability management and insider threat response with key partners.
• Microsoft Defender & Engineering: Optimize Defender and drive automation and integration.
• Metrics & Reporting: Provide clear, risk-based insights to senior leadership.
• Vendors & Tools: Manage security tools, vendors, and contracts.
• SOC Evolution: Advance capabilities to address emerging and AI-driven threats.

Education, Certifications and Licenses

College diploma or certificate in Information Technology, Computer Science, or a related field AND several years of management experience in IM/ IT security or a related field

AND

Certified Information System Security Professional (CISSP) certification or equivalent, an asset

Experience

In end-to-end solution design and architecture

In systems architecture and technical architecture and design

In security audit and compliance

In developing and supporting cyber and information security programs

In multi-vendor network environment

In multi-technology environments

In routing and switching network design

In network security structure design

In enterprise security document creation

In crisis management

In personnel administration

In budget administration

In leading multi-discipline teams

In strategic planning and developing security roadmaps

In project management

In creating and facilitating presentations

In Key Performance Indicator (KPI), Service Level Agreement (SLA), and metrics reporting

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced Level

Writing: Functional Level

Oral: Advanced Level

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

You may be eligible to receive a Scarce Skills Premium for this position as outlined in the IT Scarce Skills Compensation Agreement.

As soon as possible

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.