Senior Manager, Morale and Welfare Operations

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months managing morale and welfare operations for the Canadian Armed Forces (CAF) and partner nations from across the world!

The Senior Manager oversees the planning, coordinating, managing and control of the operations and delivery programs including physical fitness, sports, recreation, home leave travel programs (HLTA), barbering, accounting, retail operations and, special events for deployed operations. You ensure programs delivered are relevant to the enhancement of operational performance. You advise the Commanding Officer/ senior military officer on programs and policies, and provide guidance and direction to team members on the delivery of services. You also ensure the well-being of your entire morale and welfare team.

The Senior Manager will utilize their previous managerial experience, coupled with excellent interpersonal and customer service skills to provide the highest level of service to Canadian and/or partner nation clientele. Interaction and briefings with local and outlying (based on mission location) military senior level Chains of Command are vital to the success, and delivery of consistent mission-critical programs, services and information.

The Senior Manager also plays an important role in enhancing the morale of CAF members by providing direct customer service to Canada and its partner nations in a deployed setting, underpinned by a high level of customer service, while receiving support from Headquarters.

In addition, the Senior Manager assists with recreational activities and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives.

This is an exciting and rewarding opportunity that does not come along often!

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Commerce, Physical Education or Recreation

Canadian citizenship

Must have a valid Canadian passport

Valid Canadian driver’s license (Class G or Class 5)

Experience

In planning, managing, and evaluating the operations and delivery of physical fitness, sports, Home Leave Travel, recreation programs, retail operations, special events and rest and recreation activities

In providing advice and guidance

In project management

In planning, organizing, managing, and evaluation the operations and delivery of travel programs

In applying policies, procedures, regulations, and applicable legislation

In preparing and administering tournaments, sporting and recreation events

In managing facilities

In retail practices

In budget administration

In personnel administration

In business planning

In working in a deployment environment, an asset

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Additional Qualifications Prior to Deployment

Completion of a health, dental and psychosocial assessment

Security screening

Current CPR and Basic First Aid qualifications

Ability to walk and lift, carry, pull/or push heavy items

English Essential

POSITION TYPE

Civilian deployment contracts are 6-month terms. Deployment start dates may take place within the next 2 years.

Hours of work: Maximum 56 hours per week, which includes weekdays and weekends.

BENEFITS

Tax free allowance: Possibility of up to $1,756 per month in addition to your salary (allowance rates are based on mission/location/date).

Home leave and travel allowance: Possibility of paid leave and travel allowance.

Accommodations and meals: Provided for duration of deployment.

Health benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Excursions: Possibility to explore and experience the local culture and environment through activities like excursions off base.

LOCATION: Latvia.

TO APPLY:

In order to be considered for deployment, please include the following in your application. Failure to include all items will result in your application being screened out of the competition.

1) Resume - clearly show how you met each qualification.

2) Cover Letter - explain why you want to deploy.

This job opportunity expires at 11:59 PM EST.

IF SUCESSFUL - SELECTION AND TRAINING COURSE

Successful candidates will be invited to participate in a multi-day training and selection course.

Location: Halifax, Nova Scotia

Date: April 24, 2026 - May 3, 2026

Compensation: Fully paid attendance, including travel, accommodations and meals

Purpose: You will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.

Learn more about deployment support: https://cfmws.ca/about-us/cfmws-careers/our-team/deployment-support

Have questions before applying? Join us for a Question and Answer Session

January 14, 2026 at 7:00 PM EST English https://cfmws.ca/Deployment-Webinar

January 15, 2026 at 7:00 PM EST French https://sbmfc.ca/Webinaire-Déploiement

This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.

After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team.

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.