Policy Development & Research Manager

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Policy Development and Research Manager helps guide important projects that support the goals of the organization and reports directly to the Senior Manager Veteran Family Program. They work closely with a team to plan initiatives, review existing processes, analyze program data and handle day-to-day tasks. A big part of their job is turning complex information into clear, practical advice that can help service providers and decision-makers. They are also skilled at tailoring program direction, whether in meetings, presentations or public discussions, based on the target audience.

The role also includes managing external contracts and working with partners to share knowledge in meaningful ways. To succeed in this role, strong evidence-based management skills, attention to detail, professional communication and comfort using innovative software are essential.

Education, Certifications and Licenses

Bachelor’s degree in Family Studies, Sociology, Social Work, Business Administration or a related discipline.
AND
Several years of experience in social research, program and community development or a related field.

Experience

In researching, analyzing, drafting, interpreting and editing policies and procedures
In policy and program development
In the development of research designs and methodologies
In planning, organizing and managing research data collection and statistical analysis
In facilitation and delivery of presentations, workshops and briefing sessions
In project management
In partnership development and contract administration, as required
In budget administration, as required

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Enhanced Reliability Security Clearance.

This is a remote position. The employee must reside and work from anywhere within Canada. In accordance with the CFMWS Flexible Work Options Policy, by presenting your candidacy for this role, you confirm that you meet this criteria.

The selection process will be done virtually.

July 28, 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.