Military Family Services Community Services Coordinator - US

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

True North Strong South of the Border: Join our Team and Empower Canadian Armed Forces Families in the United States!

The Western Community Services Coordinator for the United States is a key leadership role responsible for supporting Canadian Armed Forces members and their families posted to the United States by ensuring timely access to programs, services, information, and resources that promote family well-being, resilience, and community connection. As the Western regional lead for service delivery, this position provides supervision, coaching, and direction to Community Service Providers, fostering a high-performing team focused on delivering responsive, client-centered support. The Coordinator is responsible for recruitment, onboarding, training, performance support, and professional development, while ensuring consistent service delivery standards across the western region of the US.

Working closely with military stakeholders, community organizations, and U.S. based service providers, the Coordinator identifies emerging community needs, facilitates access to supports, and strengthens networks for CAF families. The role also oversees the daily operations of the Military Family Services Program, including communications, policy and procedure development, resource management, and quality assurance. Through strong leadership, collaboration, and a commitment to service excellence, the Coordinator helps build resilient, connected, and well-supported military communities abroad.

This is a remote position which can be held anywhere in Canada or the United States.

Education, Certifications and Licenses

College diploma or certificate in Social Services, Administration, Community Development or a related field AND some years of experience in social services, administration, community development or a related field

OR

An acceptable combination of education, training and experience will also be considered

Experience

In the development and delivery of information sessions
In the development and delivery of programs and services
In organizing and implementing events and activities
In social media interaction
In community development activities
In building community partnerships
In office administration
In business planning
In financial administration
In budget administration
In personnel administration
In managing the work of volunteers

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced Level

Writing: Functional Level

Oral: Advanced Level

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a remote position. The employee must reside and work from anywhere within Canada or the United States. In accordance with the CFMWS Flexible Work Options Policy, by presenting your candidacy for this role, you confirm that you meet this criteria.

Required to occasionally work evenings and weekends to support program delivery and facilitation.

Occasional travel may be required.

Interviews will be conducted virtually.

This is a temporary position with an anticipated start date of September 21, 2026 and end date of December 31, 2026.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

The successful candidate will need to possess a bank account at a Canadian financial institution as pays are deposited to a Canadian financial institution in Canadian funds.

September 21, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.