Information Asset Management (IAM) Coordinator

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Are you passionate about organizing, protecting, and optimizing information? We’re looking for a proactive Information Asset Management (IAM) professional to lead and support lifecycle management across our division. In this role, you’ll be the primary point of contact for all IAM matters, guiding employees on policies, standards, and best practices. You will coordinate key initiatives that improve the accuracy, consistency, and efficiency of how information assets are classified, retained, disposed of, digitized, and consolidated into corporate systems. Your expertise will help ensure compliance with our IAM policy framework while supporting audits, ATIP requests, litigation searches, and day‑to‑day service requests.

You will play a central role in developing training, tools, and Standard Operating Procedures that strengthen information‑management capabilities across the organization. Working closely with internal stakeholders, you will help translate enterprise strategies into practical departmental improvements-whether through records remediation, workflow enhancements, or new IAM solutions. You’ll also support the continuous improvement of the corporate classification and retention schedule, contribute to the Enterprise Business Glossary, and help ensure data completeness and quality across repositories.

This position offers the opportunity to collaborate widely, influence organizational practices, and contribute to a culture of compliance and information stewardship. You will support onboarding and offboarding processes, maintain volumetric inventory reports, and escalate non‑compliance concerns as required. If you’re a detail‑oriented problem‑solver who thrives on empowering others and improving processes, we’d love for you to join us in shaping the future of information management across the division.

Education, Certifications and Licenses

Bachelor’s degree in Information Technology, Business Administration, Information Management or a related field AND some years of experience in records and information management or a related field

AND

Records and Information Management certificate, as asset

Experience

In information asset management, records management, and information governance

In managing information asset lifecycle

In interpreting and applying policies, procedures, and regulations

In conducting research and business needs analysis

In preparing and analyzing reports

In using data management tools and systems

In project coordination

In planning and conducting presentations and/or training

In managing multiple priorities

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills and Abilities

Analytical skills

Organizational skills

Communication skills

Bilingual (English and French) Essential

Reading: Functional

Writing: Advanced

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

April 20, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.