Front Desk Gym Supervisor

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

As the Front Desk Gym Supervisor, you will ensure clients are provided with information regarding the facility, services, programs and activities. You will supervise and train employees as well as assist with employees hiring. You prepare employee work schedules and standard operating procedures. As the supervisor, you will address minor disputes and refer conflicts to the manager and supervisors when necessary. You will liaise with other departments on facilities use, and registration for programs and assist with the development and implementation of operating policies and procedures. In addition to any other related duties as assigned by your manager.

Education, Certifications and Licenses

High school diploma AND some years of experience in a related field

Current CPR and Standard First Aid certification

Experience

Of recreation or community centre facilities

Of sports, leisure and community programs

Of health and safety practices

Of loss prevention

Of program registration

Of PSP sponsorship programs, military discount program and other related initiatives, an asset

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Bilingual (English and French) essential

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts provided through CF One Member Appreciation.

This is an on-site position with an assigned work location.

1 June 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.