Requirements Manager

BA Manager is responsible for leading business analysis delivery across the FIRST regulatory portfolio, ensuring high-quality requirements, aligned execution, and data-driven decision support. This role combines deep BA expertise with people leadership, coaching, and portfolio-level oversight, enabling consistent delivery and adoption of best practices across multiple initiatives.

Key Accountabilities

1. BA Leadership & People Management

• Lead, coach, and mentor a team of Business Analysts, providing guidance on analysis approaches, deliverables, and stakeholder engagement.

• Provide day-to-day oversight of BA work, including structuring work packages, assigning responsibilities, and ensuring timely delivery.

• Review and validate requirements documentation (e.g., business requirements, user stories, data requirements) to ensure quality, completeness, and alignment to business needs.

• Support BA development through feedback, capability building, and best practice sharing, fostering a high-performing BA community.

• Manage direct reports (where applicable), including performance management, career development, and resource planning.

2. Requirements Governance & Quality Assurance

• Establish and enforce requirements management standards, ensuring alignment with BMO BA CoE / CIOE practices.

• Ensure requirements are:

• Clearly articulated, traceable, testable, and aligned to business outcomes

• Reviewed, approved, and signed off by relevant stakeholders

• Act as escalation point for requirements-related issues, resolving blockers and ensuring progress.

• Drive consistency in documentation, modeling, and validation practices across initiatives.

3. Agile Delivery & Execution Oversight

• Provide leadership across the end-to-end requirements lifecycle (intake, elicitation, analysis, refinement, delivery, validation).

• Ensure BAs effectively support delivery through:

• User story development and backlog refinement

• Clear acceptance criteria and Definition of Ready/Done

• Stakeholder walkthroughs and validation sessions

• Work closely with Product Owners, PMs, and Technology teams to ensure alignment between requirements and delivery execution.

4. Portfolio-Level View (FIRST Regulatory Portfolio)

• Maintain an end-to-end view across the FIRST portfolio, ensuring alignment across multiple initiatives and workstreams.

• Drive cross-program consistency in requirements, analysis approach, and execution.

• Identify interdependencies, risks, and opportunities across projects and escalate as needed.

• Partner with portfolio leadership to ensure requirements support regulatory compliance, auditability, and data governance.

5. Data, Insights & Strategic Support

• Lead and guide BAs in performing data analysis, trend identification, and insight generation to support decision-making.

• Ensure that analytics and reporting requirements are well-defined and aligned to business KPIs.

• Support strategic initiatives by:

• Contributing to roadmaps, sequencing, and prioritization

• Providing impact analysis and business case inputs

6. Best Practices & Continuous Improvement

• Partner with the BA CoE / CIOE to adopt and embed enterprise standards, tools, and methodologies.

• Drive continuous improvement in requirements practices, tools, and delivery efficiency.

• Enable and promote AI-assisted requirements practices (e.g., automation of documentation, analysis acceleration, quality checks).

• Promote knowledge sharing, communities of practice, and reuse across the portfolio.

7. Stakeholder Engagement & Influence

• Build strong relationships with business, technology, and regulatory stakeholders.

• Act as a trusted advisor and subject matter expert on requirements and analysis practices.

• Facilitate workshops and discussions to align stakeholders on problem definition, requirements, and solutions.

• Support communication strategies to ensure effective stakeholder alignment and adoption.

Qualifications

• 10+ years of experience in Business Analysis, with demonstrated leadership responsibility.

• Proven people management experience (direct or matrix), including coaching, mentoring, and performance management.

• Strong understanding of Agile and SDLC methodologies, including backlog management and requirements lifecycle.

• Deep expertise in requirements elicitation, analysis, documentation, and validation.

• Experience working in regulatory, risk, or transformation programs (preferred for FIRST portfolio context).

• Strong data analysis and problem-solving skills, with ability to derive actionable insights.

• Excellent stakeholder management and communication skills, with the ability to influence senior leaders.

• Experience driving best practice adoption and capability uplift across teams.

Preferred/Plus

• Experience delivering regulatory programs in banking (e.g., AML, KYC, Tax/FATCA, CRS, Financial Crime).

• Strong understanding of regulatory compliance, audit, and reporting requirements, including control design and traceability.

• Experience working across complex, multi-stream regulatory portfolios with cross-functional dependencies and strict timelines.

• Developing E2E Multiyear Roadmaps with different LOBs and managing the intake pipeline