Manager, Learning Design and Development

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our National Office in Toronto is looking for a Manager, Learning Design & Development to join the Learning and Development team and own the following responsibilities:

• Design learning programs and solutions based on industry-leading adult learning principles and instructional design best practices to enhance the learner experience and align to desired performance outcomes.
• Use expert-level capabilities in performance consulting and needs analysis to identify opportunities for and to design strategic firm-wide learning and development programs.
• Work collaboratively with the Learning & Development business partners team to clarify requirements for learning solutions and following through with an instructional design approach that addresses the business and learning needs identified.
• Deliver high-level instructional design proposals to business stakeholders and advance their understanding of the benefits of our program design to achieve desired impact on performance and to build required skills.
• Design learning solutions in multiple modalities to promote active learning, skill development on the job, and learner engagement.
• Lead the design and development of learning projects using strong project management skills and tools.
• Maintain an up-to-date knowledge of current practices and emerging trends in instructional technology, educational policy, assessment of learning effectiveness, and blended and online learning
• Work closely with the Learning & Development development team to ensure that learning experiences are effective and help learners achieve the desired learning and performance outcomes.
• Develop effective and appropriate communication and measurement strategies for learning solutions and programs.
• Contribute to the development of our learning culture by building relationships and elevating our stakeholders’ understanding of effective learning strategies for adult learners and best practices in helping adults learn.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: we are curious, collaborative, and kind.
• You understand your client’s industry, challenges, and opportunities; client describes you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your experience and education

• You have 15+ years of experience in Instructional Design and/or Learning & Development.
• You have 10+ years of practical experience developing learning solutions in multiple modalities.
• You have a deep understanding of the modern learning profession and how it adds value to organizations.
• You have practical experience in designing and implementing measurement strategies for programs of various level of complexity and scope.
• You have practical experience developing learning solutions using design thinking methodology.
• You have strong coaching, group facilitation & presentation skills at all levels.
• You have the ability to collaborate with others and manage a creative development process.
• You have exceptional interpersonal and communication skills (verbal, written and presentation).
• You have strong project management skills and have experience using tools like MS Project, Smartsheet, or something similar.
• You have an excellent ability to build relationships and maintain trust with executive level stakeholders.
• You have deep experience working with and leading teams of internal or external instructional designers, facilitators and subject matter experts.
• You have a strategic mindset, strong critical thinking and sense-making skills to drive improvement in processes and to continuously develop our learning practices towards a mature state.
• You are focused on providing an exceptional client experience.
• You have a learning mindset.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.