Manager

We are seeking a collaborative and experienced healthcare leader to join Surgical Services as Manager of Unit 23 - General Surgery and Trauma at Red Deer Regional Hospital Centre. Unit 23 provides acute inpatient care to general surgery and trauma patients with diverse and often complex care needs. The Manager provides leadership within a dynamic, fast-paced environment, overseeing day-to-day operations, staffing, resource management, patient flow, quality improvement, and the delivery of safe, high-quality, patient- and family-centered care. Working closely with physicians, nursing and allied health professionals, Trauma Services, and operational leaders, the Manager will support coordinated care, effective patient flow and transitions, and a positive workplace culture. This is an exciting opportunity for a leader who enjoys developing teams, navigating complex clinical environments, leading change, and contributing to the continued improvement of surgical and trauma care. As the Unit Manager (UM) of Unit 23 - General Surgery and Trauma, you will provide operational and clinical leadership for a fast-paced acute inpatient unit caring for general surgery and trauma patients with diverse and complex needs. You will oversee day-to-day operations, staffing and workforce planning, resource utilization, patient flow, quality improvement, patient safety, and team development. Working collaboratively with physicians, Trauma Services, nursing and allied health professionals, and operational partners, you will support coordinated care, effective transitions, and continuous improvement of surgical and trauma services. As a visible and approachable leader, you will support staff development and engagement, lead teams through change, and foster a culture of collaboration, accountability, continuous learning, and patient- and family-centered care.

The Unit Manager (UM) is accountable for the effective and efficient operation of Unit 23 - General Surgery and Trauma, including the management of human, financial, and material resources. The UM provides leadership for day-to-day clinical and operational activities and supports the delivery of safe, high-quality care to general surgery and trauma patients. The UM is accountable for unit-level operational and clinical decision-making and contributes to strategic and operational priorities across Surgical Services. Working collaboratively with the Patient Care Manager, physicians, Trauma Services, Clinical Nurse Educators, interdisciplinary teams, and operational partners, the UM supports patient flow, staffing, complex care coordination, care transitions, resource utilization, quality improvement, and patient safety. The UM oversees workforce planning, recruitment, onboarding, performance development, employee relations, and staff engagement while fostering a culture of accountability, collaboration, continuous learning, and service excellence.

Bachelor’s degree in nursing or a health-related field. Current professional registration in good standing. Minimum five years of recent healthcare experience. Previous formal or informal leadership experience. Strong communication, organizational, decision-making, and problem-solving skills. Demonstrated ability to work collaboratively within a complex healthcare environment. Information in this field.

Demonstrated leadership potential and ability to coach, support, and engage others. Ability to manage competing clinical and operational priorities and contribute to effective patient flow. Strong collaboration, conflict resolution, and change management skills. Commitment to patient safety, quality improvement, and patient- and family-centered care. Self-directed, adaptable, and comfortable making decisions within a dynamic acute care environment. Connect Care experience.

Previous leadership experience in acute care, inpatient surgery, or trauma services. General surgery and/or trauma experience preferred. Experience with staffing, performance management, or collective agreements considered an asset. Leadership, quality improvement, or change management education considered an asset.