Director, CDO (Short Stay Specialized Units and Programs)

Assisted Living Alberta (ALA) has an exciting leadership opportunity for a Director, Clinical Delivery & Operations (Short Stay Specialized Units and Programs). Reporting to the Senior Operating Officer, Clinical Delivery & Operations, this is a unique opportunity to shape the future of ALA's vision of delivering high-quality, specialty and short-stay person-centred care. The Director provides strategic and operational leadership for a diverse portfolio, driving innovation, service excellence, quality, safety, and performance. This highly visible role offers the opportunity to influence system-level planning, lead transformational change, and build integrated services that improve outcomes and experiences for clients, families, and care teams. Working collaboratively with clinical, operational, and community partners, the Director advances strategic priorities, develops and implements evidence-informed plans, and leads initiatives that strengthen service delivery, workforce sustainability, and organizational performance. The Director is accountable for quality improvement, client and staff experience, emergency preparedness, and the effective stewardship of human, financial, and physical resources. This role is ideal for a visionary and relationship-focused leader who is energized by complexity, inspired by meaningful impact, and motivated by the opportunity to build high-performing teams. The successful Director will foster a culture of collaboration, continuous improvement, accountability, and innovation while developing future leaders and supporting excellence in care.

The Director, Clinical Delivery & Operations (Short Stay Specialized Units and Programs), is primarily responsible for leadership, direction and vision in the development, implementation and delivery of Clinical Delivery and Operations within Alberta. This program focuses on strong performance and comprehensive integration and coordination of activities with a strategic client focused, service excellence delivery orientation. The Director applies business, change management, process improvement and project management expertise to identify and resolve complex operational and organizational problems. The Director is responsible and accountable for providing strategic leadership for planning activities across the corridor that are aligned with overall organizational priorities. The incumbent applies expert knowledge in the development of evidence-informed tools and frameworks that translate strategy into actionable implementation and operational plan throughout the corridor. The position leads in the establishment of key performance indicators and targets for quality improvements and in the development of evaluation and reporting tools to collect and communicate outcomes. This position’s location is negotiable anywhere in Alberta and may be eligible for a hybrid work arrangement. Travel within the assigned portfolio may be required to support leaders, teams, and service delivery.

A master’s degree in healthcare management, business administration or health related field. A minimum of seven (7) years’ progressive leadership experience in a health care operations, with experience in allied health, specialized programs, or multi-disciplinary care delivery. Clinical experience is required.

Exceptional communication, relationship-building, change management, negotiation and service partner engagement skills. A commitment to person-centred care, ethical leadership, and professional integrity.

Experience in continuing care or community health specialized programs. Familiarity with accreditation standards. Familiarity with allied health professional standards and regulatory requirements in Alberta.