ServiceNow Technical Implementation Specialist

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

If you’ve got a passion for applying your ServiceNow technical skills, take pride in implementing new functionality for clients and are ready to take your career to the next level, let’s talk.

You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.

Learn more about ServiceNow at Accenture here.

Job Description:

Within the ServiceNow group, the implementation specialist is responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
Work with clients to provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
Understand and utilize ServiceNow methodologies, collateral, and accelerators
Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow environment
Design, build, test and implement ServiceNow solutions
Install and configure ServiceNow infrastructure environment and assist with demonstrations of ServiceNow platform capabilities
Participate in project team collaboration sessions with Project Manager, Solution Architects and Process Consultants
Provide support for existing ServiceNow solutions and recommend opportunities for enhancements

Qualifications:

• A bachelor's degree in a related field or completion of a college program
• Minimum 4 Years' experience with designing, developing, testing and implementing ServiceNow solutions
• Minimum 4 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development
• 2 or more years of experience with custom application development on the ServiceNow platform
• Advanced experience in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
• Current Certifications - ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist designation.
• Advanced Skills with ServiceNow Development APIs and LDAP Integration
• Eligible for Reliability Clearance

English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range

British Columbia/Ontario $69,450 to $119,450

Ottawa, Ontario

Calgary, Alberta

Montreal, Quebec

Regina, Saskatchewan

Toronto, Ontario

Vancouver, British Columbia

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