Description
The Opportunity
As a key member of the Wajax team, the Shop Foreman addresses customer inquiries and requests for repairs, and resolves any issues as required. The incumbent is responsible to ensure that employees are performing their duties and completing tasks to standard, and in accordance with Safe Work Procedures.
At Wajax we want to find critical thinkers, high performers, and team players; we aim to foster a collaborative and team-oriented environment, with many opportunities for advancement and continuing education.
Key Responsibilities
Shop/Service Management
- Handle customer inquiries related to service and technical issues.
- Determine the priority and specifications of jobs, and assign according to employee capabilities.
- Ensure that paperwork is maintained up-to-date and is completed and turned in, in a timely fashion.
- Responsible to ensure that employees have the materials and parts they need to perform their duties.
- Provide guidance whether to re-use or order parts.
- Assess and ensure that employees are using their time efficiently.
- Oversees Health & Safety in shop to ensure that all policies and practices are applied correctly.
Leadership and Supervision
- Responsible for the supervision of a team of employees; this includes coaching, scheduling, attendance, conflict resolution, training.
- Assist employees in the completion of their duties, as required.
Additional Responsibilities
- Report the progress on all jobs to the Service Manager.
- Look up parts (online or manually) to find parts numbers of suppliers and submit parts requests to the Service Coordinator.
- Participate in tool box meetings.
- Complete labor estimates.
- Perform various additional duties, as required.
Qualifications
- Experience: 3-4 years of relevant leadership experience.
- Education: Trade certification or Journeyman Red Seal.
- Experience: 5+ years "hands-on" experience troubleshooting/repairing/rebuilding On-Hwy diesel engines & Allison Automatic Transmissions would be an asset.
- Experience:3+ years’ experience repairing Heavy Construction Equipment such as loaders & excavators would be a definite asset.
- ** Preference may be given to those candidates that posses both On-Highway & Heavy Construction Equipment experience.
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Company matched pension plan
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
