Nursing Supervisor

Reporting to Manager, Clinical Services, the Nurse Supervisor oversees the daily, hands-on operations of the Student Health Services clinic. This role focuses on coordinating staff schedules, optimizing clinic workflows, and ensuring smooth day-to-day service delivery. While maintaining foundational nursing standards, the position emphasizes operational problem-solving, staff support, and execution of clinic initiatives over full-time casework or high-level strategic planning. Incumbent will work alongside clinic staff during special clinic events which may be after regular business hours and/or off-site.

Duties and Responsibilities

Daily Workflow Coordination

• Manage daily floor operations to maintain efficient student patient flow.
• Adjust staff assignments in real-time to meet changing clinic volumes.
• Resolve immediate, day-to-day operational bottlenecks and scheduling conflicts.

Staff Scheduling and Event Logistics

• Build and maintain regular shift schedules for the nursing team.
• Coordinate logistics, staffing, and supply setups for specialized public health clinics.
• Act as the direct operational point of contact for inventory and equipment needs.

Operational Team Support

• Serve as the first line of technical and procedural support for staff questions.
• Onboard new nursing staff on clinic practices and guidelines, Infection Prevention and Control protocols, and daily routines.
• Oversight of supply inventory and management.
• Communicate and champion clinical initiatives and policy changes directly to the HS clinical team.

Administrative Collaboration

• Assist with the collection of statistics and metrics.
• Participate in departmental committees (Health and Safety Committee) and any relevant working groups.
• Support clinical processes such as Release of Personal Health Information.
• Development and regular review of Medical Directives.
• Assist with annual GOAL 2.0 performance success framework.

Requirements

• Education and Licensure: Undergraduate degree and a Registered Nurse in good standing with the College of Nurses of Ontario, coupled with at least 3 years of related work experience, or an equivalent combination of education and experience may be considered.
• Current Basic Rescuer CPR certification.
• Advanced clinical judgment and critical thinking skills.
• Strong communication, interpersonal, and leadership abilities.
• Experience working in a post-secondary environment with both students and campus partners.
• Commitment to equity, diversity, inclusion, and harm reduction approaches in health care delivery.
• Strong competence in IPAC measures, primary care practices.
• Strong organizational and time management, and problem-solving skills.