Graduate Program Specialist #2024-0314

Forbes includes U of G Among Canada’s Best Employers
Office, Clerical and Technical
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from August 2024 to July 2026
Two (2) positions
Hiring #: 2024-0314

Please read the Application Instructions before applying

Reporting to the Manager, Graduate Studies (LANG Dean’s Office), the Graduate Program Specialist (GPS) provides support and offers expertise for all aspects of graduate programs within the Lang School of Business and Economics.

The Graduate Program Specialist is responsible for supporting in the project management of graduate programming at Lang including operational activities including the ongoing updating and reporting of applicant and student status, the tracking and proactive identification of key deadlines and activities for critical operational activities. This includes event management relating to on campus experiences, and special events such as the annual Lang Business Leaders Conference.

Requirements for the position include: Two (2) year Community College graduation in a related field (Undergraduate degree in a business-related field preferred) and a minimum of one (1) year previous experience in a client service environment with multiple stakeholders. Experience within an academic environment (graduate studies) would also be a strong asset, namely for knowledge of standard operating procedures within an academic context, and knowledge of policies and procedures as they relate to student recruitment and admissions.

The ability to make decisions using integrity and sound judgement is essential. The successful candidate will demonstrate exceptional: interpersonal skills; communication skills (both oral and written); systems-focused approach; time management and prioritization skills; and have a history of demonstrating initiative, and in making sound judgements in ad hoc/ambiguous situations.

The successful candidate will also have advanced skill in using Microsoft applications (Word, PowerPoint, Excel and Teams) and Salesforce. Preference given to candidates who have experience with student databases (Colleague) and Document Imaging Systems (ImageNow/WebNow). An understanding of academic programs, university policies and procedures, and administrative systems are considered an asset.

Classification USW, Local 4120 Salary Band 4
Normal Hiring Range $26.17 - $29.24 per hour

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 2024 06 05
Closing Date: 2024 06 12