Description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Centralized Asset Protection Specialist- Field Investigator
Position Overview:
This role will work with cross-functional business partners (central investigations teams, ecommerce fraud analysts, field asset protection teams, asset protection analysts, law enforcement and retail industry networks) and leverage investigative tools to eliminate and reduce company exposure to external and internal theft and fraud. This role will support the Lower Mainland BC
Key Responsibilities:
Internal and external case resolution
Utilize information from system-based reports and data bases to identify and communicate criminal activity impacting company assets
Investigation of CCTV alerts and central investigation generated alerts to identify internal and external theft trends in the field
Coordinate video, data, reporting and investigative steps to update case management systems and prepare files for law enforcement
Responsible for the identification and elimination of organized retail criminal activity (ORC) and internal theft within their market of responsibility.
Identify Modus Operandi (MOs) that spotlight processes and operational weaknesses exposing the company to risks of ORC activity and/or internal theft
Collaborate with internal and external partners to develop techniques to mitigate risks of ORC activity and internal theft
Develop and maintain positive working relationships with AP teams, ecommerce partners, financial institutions, law enforcement and industry partners
Provide regular updates to leadership on investigations and recoveries
Measure impressions of control for AP and operational processes and initiatives
Competencies:
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Skills:
Proficient with Windows based systems and MS Office Suite applications
Excellent analytical skills and well as strong verbal and written communication skills
Ability to handle multiple projects and gain cooperation/buy in of business partners
Commitment to data integrity, confidentiality and accuracy
Time management and ability to independently prioritize caseloads
Capable in utilizing information from system-based reports and data bases to identify and communicate criminal activity impacting company assets.
Direct Manager/Direct Reports:
Direct Manager: Central Investigations Team Manager
Direct Reports: None
Travel Requirements:
Some travel to stores and facilities within local market as required
Physical Requirements:
Operating a computer and other technology
Extended sitting
Work Schedule:
Location Independent with travel to store locations as needed
Work from Home
Flexible schedule based on business priorities (evenings and weekends included)
Working Conditions:
Home Office/Store
Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education:
High School Diploma
Minimum Years of Work Experience:
3+ years of Asset Protection/Loss Prevention experience
Alternatively, 3+ years of transferable experience in investigative/analytics fields
Minimum Leadership Experience:
Individual Contributor
Certifications:
Where applicable, required to maintain a valid and up to date security guard license and/or private investigator license
The pay range for this position is between $ - $
Lire la suite
Centralized Asset Protection Specialist- Field Investigator
Position Overview:
This role will work with cross-functional business partners (central investigations teams, ecommerce fraud analysts, field asset protection teams, asset protection analysts, law enforcement and retail industry networks) and leverage investigative tools to eliminate and reduce company exposure to external and internal theft and fraud. This role will support the Lower Mainland BC
Key Responsibilities:
Internal and external case resolution
Utilize information from system-based reports and data bases to identify and communicate criminal activity impacting company assets
Investigation of CCTV alerts and central investigation generated alerts to identify internal and external theft trends in the field
Coordinate video, data, reporting and investigative steps to update case management systems and prepare files for law enforcement
Responsible for the identification and elimination of organized retail criminal activity (ORC) and internal theft within their market of responsibility.
Identify Modus Operandi (MOs) that spotlight processes and operational weaknesses exposing the company to risks of ORC activity and/or internal theft
Collaborate with internal and external partners to develop techniques to mitigate risks of ORC activity and internal theft
Develop and maintain positive working relationships with AP teams, ecommerce partners, financial institutions, law enforcement and industry partners
Provide regular updates to leadership on investigations and recoveries
Measure impressions of control for AP and operational processes and initiatives
Competencies:
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Skills:
Proficient with Windows based systems and MS Office Suite applications
Excellent analytical skills and well as strong verbal and written communication skills
Ability to handle multiple projects and gain cooperation/buy in of business partners
Commitment to data integrity, confidentiality and accuracy
Time management and ability to independently prioritize caseloads
Capable in utilizing information from system-based reports and data bases to identify and communicate criminal activity impacting company assets.
Direct Manager/Direct Reports:
Direct Manager: Central Investigations Team Manager
Direct Reports: None
Travel Requirements:
Some travel to stores and facilities within local market as required
Physical Requirements:
Operating a computer and other technology
Extended sitting
Work Schedule:
Location Independent with travel to store locations as needed
Work from Home
Flexible schedule based on business priorities (evenings and weekends included)
Working Conditions:
Home Office/Store
Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education:
High School Diploma
Minimum Years of Work Experience:
3+ years of Asset Protection/Loss Prevention experience
Alternatively, 3+ years of transferable experience in investigative/analytics fields
Minimum Leadership Experience:
Individual Contributor
Certifications:
Where applicable, required to maintain a valid and up to date security guard license and/or private investigator license
The pay range for this position is between $ - $
