Senior Functional Business Analyst to support departments efforts on the Technical Debt Project

Our valued public sector client is seeking a Senior Functional Business Analyst to support departments efforts on the Technical Debt Project. This role requires a strategic thinker with strong analytical skills to bridge the gap between technical teams and business stakeholders.

Must Haves:

• Minimum 3-5 years of experience as a Business Analyst or Systems Analyst in a technical environment.
• Proven experience with requirements gathering and documentation.
• Ability to communicate technical concepts to non-technical stakeholders.
• Strong stakeholder management, negotiation, and facilitation skills.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence).

Nice to Haves:

• Familiarity with technical debt and legacy modernization projects.
• Experience with RESTful API design principles.
• Exposure to DevOps pipelines and continuous integration/continuous delivery (CI/CD).
• Experience in the public sector or large enterprise environments.

Key Tasks & Responsibilities:

• Engage business users, developers, and product managers to collect functional and non-functional API requirements.
• Conduct stakeholder workshops to understand API usage in different business contexts.
• Develop detailed and structured API documentation (endpoints, request/response models, authentication, error handling, versioning).
• Utilize OpenAPI or similar tools to produce visual API representations and prototypes.
• Write user stories that encapsulate both business goals and technical needs.
• Include edge cases and error scenarios to support robust API design.
• Facilitate review sessions to present and refine API designs.
• Incorporate stakeholder feedback to align deliverables with user expectations.
• Clarify requirements for developers and ensure accurate understanding of desired API functionality.
• Act as a liaison between technical and non-technical teams throughout the project lifecycle.
• Create and execute test cases to validate that API solutions meet business requirements.
• Support User Acceptance Testing (UAT) to confirm expected behavior.
• Document and communicate API changes across project phases.
• Assist in version control and ensure updates are backward compatible and clearly communicated.
• Collect post-implementation feedback to guide future enhancements.
• Recommend improvements based on stakeholder feedback and emerging technology trends.