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Junior - Intermediate Accounts Payable Customer Service specialist to provide white glove service for day to day customer concerns

Calgary, AB
  • Nombre de poste(s) à combler : 1

  • À discuter
  • Emploi Contrat

  • Date d'entrée en fonction : 1 poste à combler dès que possible

Our client is seeking Junior - Intermediate Accounts Payable Customer Service specialist to provide white glove service for day to day customer concerns for North American operations.


Must Have:

  • 2-5 years in Accounts Payable in an enterprise environment
  • Experience with SAP and/or Oracle ERP
  • Proficient in MS Office

Nice to Have:

  • Degree in Accounting or Business

Responsibilities:

  • Work towards resolution of queries from suppliers and internal stakeholders, working with various stakeholders. Where necessary, escalate to Manager, AP.
  • Communicate promptly and professionally with suppliers regarding status of invoices, check requests, and utility payments and with internal users regarding Accounts Payable processing questions and issues
  • Become proficient with various Accounts Payable systems (SAP, Oracle, PeopleSoft) and processes to fully support the resolution of escalated issues and better identify and research root cause
  • Support our Travel & Expense (company credit card) program as needed
  • Work with other Accounts Payable functional teams to resolve issues in a timely manner.
  • Assist with critical business account issues in an expedited fashion, engaging appropriate personnel.
  • Work within stated internal KPIs and SLA
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