Intermediate to Senior Operations Lead specializing in planning, managing, and performance improvement of all server, storage, and network infrastructure s

Our client is seeking an Intermediate to Senior Operations Lead specializing in planning, managing, and performance improvement of all server, storage, and network infrastructure services across on-premises, hybrid, and cloud environments for an enterprise client.

Onesite work 5 days a week in Edmonton required.

Must Haves:

• 7+ years’ experience managing enterprise server, storage, and network infrastructure in complex, regulated environments such as aviation, government, or financial services.
• Demonstrated success in leading technical teams and delivering cross-functional infrastructure projects.
• Hands-on experience with cloud platforms (preferably Azure and AWS), network virtualization technologies (e.g., Cisco ACI), and hybrid infrastructure architectures.

Technologies:

• Server & Storage
• Virtualization: VMware vSphere, performance tuning, resource management.
• Storage: SAN, NAS, DAS; Fibre Channel, iSCSI, NFS.
• Backup & Recovery: Veeam, Avamar, Data Domain; DR planning.
• Operating Systems: Windows Server, Red Hat Linux.
• Automation: PowerShell, Ansible, Terraform.
• Networking
• Routing & Switching: BGP, OSPF, VLANs, STP, multicast.
• Network Security: Firewalls, VPNs, NAC, IDS/IPS, Zero Trust.
• Wireless: WLAN controllers, Wi-Fi standards, airport mobility solutions.
• Cloud Networking: VPCs, load balancers, VPN gateways, hybrid cloud.
• Data Center: SDN, Cisco ACI, spine-leaf architecture.
• Unified Communications: VoIP, SIP, collaboration tools.

Responsibilities:

• Leadership & Strategy
• Lead and mentor a cross-functional team of server, storage, and network professionals, including internal staff, contractors, and MSPs.
• Develop and execute an integrated infrastructure roadmap aligned with business goals and emerging technologies.
• Collaborate with IT leaders and business stakeholders to ensure infrastructure supports strategic priorities, operational continuity, and modernization.
• Promote a positive, delivery-oriented team culture grounded in ownership, collaboration, and technical excellence.
• Infrastructure Services (Server, Storage, Cloud)
• Manage the lifecycle and performance of on-premises and cloud infrastructure (e.g., AWS), including compute, storage, backup, virtualization, and DR.
• Ensure server and storage platforms deliver high availability, performance, and compliance with security standards.
• Support hybrid work environments through modern collaboration infrastructure.
• Drive adoption of automation and cloud-native technologies to enhance agility and cost-efficiency.
• Network Services (LAN/WAN, Data Center, Wireless)
• Oversee the design, deployment, and maintenance of enterprise network infrastructure (LAN/WAN, wireless, cloud, data center).
• Ensure continuous monitoring, availability, and optimization of network performance and security, especially in high-availability airport or enterprise environments.
• Implement and manage segmentation, redundancy, QoS, and failover mechanisms to maintain operational continuity.
• Security & Compliance
• Enforce best practices for infrastructure and network security, including NAC, IDS/IPS, VPNs, encryption, and patch management.
• Conduct regular audits, vulnerability assessments, and security reviews in collaboration with cybersecurity teams.
• Maintain compliance with regulatory and organizational standards (e.g., NIST, CIS, GDPR).
• Managed Services & Vendor Oversight
• Manage vendor and MSP relationships to ensure SLA compliance and high service quality.
• Monitor vendor performance using KPIs and take corrective actions where necessary.
• Evaluate and adopt innovative vendor technologies to support operational excellence and digital transformation.
• Operational Excellence
• Develop and enforce SOPs, infrastructure policies, and technical standards across domains.
• Manage infrastructure monitoring, alerting, reporting, and capacity planning using tools such as SolarWinds, Veeam, PRTG, and others.
• Provide regular reporting on infrastructure and network health, project progress, and risks to leadership.
• Provide infrastructure design support for solutions delivered to business units, ensuring scalability, performance, and alignment with enterprise standards.