Insurance Licensed Assistant - Securities Licensing (CSC, CPH, WME or equivalent). 16034

Licensed Assistant II

Desired Location: Onsite Onsite all 5 days in a week in 55 Metcalfe Street, Suite 910, Ottawa, ON K1P6L5

02/10/2026 - 09/13/2027

Job Description:

The licensed assistant plays a key role in supporting our corporate advisors by handling administrative tasks, client service, and account management. This individual must hold relevant securities licenses (e.g., CSC, CPH, WME…) and work closely with clients to ensure a smooth and professional experience. The ideal candidate is detail-oriented, highly organized, and comfortable managing a range of tasks in a fast-paced financial services environment.

Client Support

Act as the first point of contact for clients, answering questions and addressing service needs.

Assist with account maintenance, such as updating client information, processing requests, and executing transactions.

Schedule and coordinate client meetings, preparing necessary documentation and reports.

Respond promptly to client inquiries via phone, email, or in-person interactions, ensuring excellent customer service.

Administrative Tasks

Manage the advisor’s calendar, including scheduling meetings, client appointments, and conference calls.

Handle incoming correspondence, prioritize, and distribute to the appropriate team members.

Maintain accurate client records in CRM systems, ensuring compliance with regulatory requirements.

Prepare client reports, statements, and presentations for meetings.

Compliance and Documentation

Ensure that all documentation is properly filled out, signed, and filed in compliance with regulatory standards.

Stay updated on regulatory changes and work with the compliance department to ensure adherence.

Assist in preparing for audits and regulatory reviews.

Account Management

Process account openings, transfers, and updates.

Handle the submission of trade orders under the direction of the investment advisor.

Monitor account activities to ensure timely and accurate execution of orders and instructions.

Financial Planning Support

Assist the advisor in developing and preparing financial plans, portfolio reviews, and investment proposals.

Gather and organize financial data and research for advisor review.

Support in preparing investment reports and analysis for clients.

Job Requirements:

An undergraduate degree is strongly preferred

Previous experience in a similar role, preferably within the financial industry.

Expert proficiency in Microsoft programs (MS Outlook/Teams/Word/Excel/PowerPoint)

Fluent in CRM/Salesforce and Power BI is an asset

Exceptional organizational and time management skills.

Excellent verbal and written communication skills

Strong attention to detail and ability to prioritize tasks effectively.

Proven ability to work in a team environment.

Discretion and the ability to handle sensitive information with integrity

Knowledge of financial terminology and concepts is a plus, but not required.

Ability to build effective partnerships.

Unwavering curiosity and a passion for learning

Candidate Requirements

Must-Have Skills: 1) Securities Licensing (CSC, CPH, WME or equivalent).

2) Exceptional organizational and time management skills.

3) Strong attention to detail and accuracy.

4) Excellent verbal and written communication skills.

5) Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Nice-to-have Skills: 1) Experience with CRM systems (Salesforce).

2) Familiarity with Power BI for reporting and analytics.

3) Knowledge of financial terminology and concepts.

Years of Experience: Typically 2-4 years in a similar role within financial services or wealth management.

Degrees/Certifications Required: • Undergraduate degree strongly preferred (Finance, Business, and Economics are ideal).

• Mandatory securities licenses: CSC (Canadian Securities Course), CPH (Conduct and Practices Handbook), and WME (Wealth Management Essentials).