Team Lead - KYC Refresh

Job SummaryJob DescriptionWhat is the opportunity?As a Team Lead KYC Refresh, you would support the KYC Refresh Manager with management of KYC Refresh Analysts responsible for end-to-end completion including public document collection, outreach, name screening and Fenergo completion.What will you do?Support the KYC Refresh Manager to manage Global KYC Refresh process for Capital Markets in line with global and regional regulatory requirements and processes.Lead a team of KYC refresh analysts to deliver the completion of Global KYC Refresh cases effectively, efficiently and with high standard of customer service .Monitor quality and throughput of work being completed by KYC refresh team, identify issues including non-compliance issues, deviation from procedures, provide resolutions and report to the KYC Manager.Guide and motivate the team to ensure that all refresh analysts follow the KYC/AML guidelines set out in the firms AML Policy.Lead by example, react flexibly to changing business needs and ensure that skill set can be transferred to support other teams including QC and Regional Onboarding teams.Collaborate on an ongoing basis with counterparts from other teams within Client and Data Management Group to ensure CMG process and deliverables are compliant and completed efficiently and effectively.What do you need to succeed?Must havesMinimum 3-5 years of KYC/AML Capital Markets experience with a financial institution.Prior people management experience BA/BS or equivalentIn-depth knowledge of global Regulatory requirements (IIROC, FINTRAC, FINRA, FCA, OFSI, IRS, etc.) and/or experience working with regulatory or rule-based environments.Familiarity with Capital Markets products, trade systems and business lines.Excellent communication skills(verbal & written)Nice to havesClient onboarding or KYC refresh experience Certified Anti-Money Laundering Specialist (CAMS) designationAny financial accreditations such as the Canadian Securities Course (CSC)Operations or Technology degree, background, or experienceAdvanced knowledge of CDR, Fenergo, trading and settlement applicationsWhat is in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Opportunities to take on progressively greater accountabilities.Leaders who support your development through coaching and managing opportunities.Flexible work/life balance options.Job SkillsAdditional Job DetailsAddress:120 WESTERN PKY:BEDFORDCity:BEDFORDCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-04-12Application Deadline:2024-05-06Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.