Program Manager, GFT

What is the opportunity?

Are you a talented, creative and results-driven professional who is interested in delivering complex projects for Compliance Trade Surveillance IT? Come join us!

Global Functions Technology (GFT) is part of RBCs Technology and Operations division. GFTs impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

What will you do?

• Facilitate Agile initiatives from initiation through release, providing oversight to ensure alignment with RBC Agile/Scrum practices, including but not limited to, project kick-off, sprint, release and deployment planning

• Accountable alongside the scrum team for the achievement of release objectives and results that meet LOB stakeholders needs and expectations

• Track and manage risks to delivery and reporting financials for the Team

• Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team

• Remove impediments to delivery success through the proactive management of external dependencies and simple team problem-solving, considering options and selecting solutions; escalate issues through business and/or IT channels where necessary

• Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment. Manage team performance to promote joint accountability for results and solve productivity issues

• Facilitating and engaging in business analysis, user experience and technical conversations across platforms. Navigating and identifying shared IT services required by the team in the delivery of its objectives

What do you need to succeed?
Must-have

• 5+ years experience in project delivery with agile teams

• Experience in software development and/or project management and/or business (system) analysis or other relevant professional experience

• Experience with agile practices including scrum/Kanban, agile ceremonies (standups, backlog refinement, team demos)

• Experience delivering small to medium complex projects with agile teams

• Clear understanding of the various activities within a delivery project

• Experience scheduling activities across all delivery teams to deliver a common capability

• Strong communication skills with ability to work cross-functionally to articulate, measure and solve issues

Nice-to-have

• Knowledge of Scaled Agile practices

• Knowledge of collaboration tools JIRA and Confluence

• Experience with Planview and/or RBC MIS (Management Information System)

• Basic financial experience

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work

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