Description
Job title: Collections Agent
Location: Vaudreuil, Quebec
Status: Permanent
Industry: Services
Schedule: 35 hours per week, on-site
Salary: Up to $70,000
Are you looking for a stable and people-focused environment where your communication skills can truly make a difference?
Here’s a great opportunity to join a well-established Quebec family business that’s been thriving for over 60 years - and continues to grow!
As part of a small two-person collections team, you’ll play a key role in B2B collections, maintaining positive client relationships and finding practical payment solutions while ensuring follow-ups are handled with professionalism and tact.
RESPONSIBILITIES:
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Carry out B2B collection follow-ups with professionalism and diplomacy
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Maintain strong business relationships while ensuring payment timelines are respected
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Propose tailored payment arrangements based on each client’s situation
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Respond to client questions and concerns with empathy and efficiency
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Collaborate with internal departments to resolve billing discrepancies or account issues
BENEFITS:
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Salary up to $70,000
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Stable 35-hour work week
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Comprehensive group insurance plan
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Telemedicine and Employee Assistance Program (EAP)
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Weekly pay deposits
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Ongoing training and career development opportunities
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Free on-site gym
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Friendly, dynamic, and team-oriented work environment
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Employer-matched RRSP program coming soon
PROFILE SOUGHT:
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Minimum of one year of experience in collections or B2B customer service
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Strong communication skills and comfortable speaking with clients over the phone
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Functional bilingualism in French and English (sufficient for B2B communication)
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Team player with a positive attitude and sense of initiative
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Creative thinker who can adapt and propose practical solutions
Interested in this opportunity in Vaudreuil?
Feel free to reach out - I’d be happy to discuss it with you!
Send your CV to: klagos@purrh.com
Or contact me directly at: 514-825-6420
Looking forward to connecting!