Clerk IV - Western Manitoba Cancer Centre

QUALIFICATIONS
* Grade 12 education (MB Standards)
* Completion of a recognized medical terminology course or program, Level I and II (or equivalent)
* Two (2) years experience in a hospital or clinic setting
* One (1) year experience in scheduling patients procedures/tests
* Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications, and computer skills realted to an electronic health record environment
* Experience using Aria, Oncology electronic health record
* Accurate keyboarding skills, with minimum 50 wpm
* Demonstrated organizational skills, and the ability to work independently
* Demonstrated communication skills
* Demonstrated flexibility to facilitate changes in techniques and procedures
* Ability to display independent judgment
* Ability to respect and promote a culturally diverse population
* Ability to respect and promote confidentiality
* Ability to perform the duties of the position on a regular basis

POSITION SUMMARY

The Clerk IV - WMCC strives to provide the highest possible standard of service for patients, families, medical and other professional staff. The Clerk IV - WMCC is responsible for providing clerical support to the clinics, Radiation Therapy and the front desk of WMCC. The Clerk IV - WMCC may also provide support to the PMH Cancer Navigation Program.

RESPONSIBILITIES:

Overview:

1. Prepare schedules (e.g. Aria and Telehealth) based on booking information, appropriate resources and patient needs.
2. Process and transcribe physician orders.
3. Provide effective written, oral and telephone communication between physicians, departments, CCMB and external stakeholders, as well as units, departments and external agencies.
4. Promote and maintain good relationships between the Western Manitoba Cancer Centre, patients, families and visitors, in a manner that affords the individual respect and dignity.
5. Monitor the return of lab results and diagnostic imaging bookings and communicate electronically to appropriate staff.
6. Complete monthly statistics.
7. Sundry duties as assigned.