Coordinator of Custodial Services

Are you service and detailed oriented? Do you enjoy leading a team to excellence? At Niagara Catholic, our custodial staff serve as an integral part of our school communities - we want to hear from you!

Serving as a member of the Facilities Services team, the Coordinator of Custodial Services provides positive leadership and direction to a group of unionized, permanent, and casual caretakers and cleaners in the management and delivery of outstanding custodial services to Niagara Catholic’s portfolio of facilities .

WHAT WE OFFER:

· Industry leading benefits; health, drug, vision, dental, and health care spending account

· Enrollment in an exceptional Pension Plan

· Minimum of 10 vacation day per year; plus two weeks paid at Christmas

· Condensed summer working hours

· Inclusive, high-performing culture

· Employee and Family Assistance Program; including wellness resources

· Ongoing learning and career growth

WHAT YOU CAN EXPECT:

· Implement and monitor custodial work schedules, and ensures backfilling of absences

· Responsible for the supervision and evaluation of job performance

· Ability to work flexible hours as required; including rotating afternoon shifts

· Able to work on a rotating 24/7 emergency on-call schedule (approximately 7 days bi-monthly), compensated accordingly

· Follow-up and resolve complaints or queries from customers or custodial team.

· Engage and maintain rapport with the custodial team

· Engage with school Principals, with a goal to assess and improve customer service and delivery

· Submit work orders and coordinate with Maintenance to ensure schools are well maintained at all times

· Act as front line quality assurance on operational contracts including snow removal and grounds maintenance

· Responsible for compliance with all health & safety regulations including WHMIS, and the Occupational Health & Safety Act

· Coordinate professional development for the custodial team

· Assist in preparing tenders/quotations for custodial related activities

· Ensure adequate coverage of Area Supervision during absences

· Manage Risk with assigned departmental responsibilities

· Research and evaluate new work methods, products and equipment in order to enhance service delivery quality and effectiveness

· Ensure compliance with the Association of Physical Plant Administrators (APPA) standards for cleanliness in educational facilities

· Analyze, measure and report on key performance indicators, to preserve outstanding customer service

WHAT YOU BRING:

· Degree/Diploma from a recognized College/University in a related field

· Membership in IFMA (International Facilities Management Association) and Facilities Management Professional (FMP) or Certified Facilities Management (CFM) designation preferred

· Minimum of 3 years supervisory/management experience in facilities management.

· Excellent communication skills (written and verbal)

· Must be team oriented with a collaborative leadership style

· Exceptional time management skills and ability to prioritize tasks in a fast-paced environment

· Customer service oriented

· General knowledge of building maintenance with an emphasis on cleaning

· Experience working effectively in a unionized environment

· Experience with eBase Computerized Maintenance Management System or similar

· Valid Driver’s License (Class G)

This is a permanent full time position.

SALARY: $ 74,336.22-$82,595.77 per annum (based upon 35 hours per week)

Interested applicants are invited to apply by completing their application at no later than 4:00 p.m., September 22, 2025.

We thank all candidates for applying; however, only those selected for interviews will be contacted.