Description
About Messer
Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.
Why Messer?
- Certified as Great Place to Work®
- Paid time off: Excellent paid vacation available in first year including personal days.
- Pay and benefits: Competitive pay rate with comprehensive benefits and competitive pension plan.
- Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
- Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
- Referral program: Employees can refer talent and earn!
- Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
Purpose:
Sales: Leadership in packaged cylinder gases, hard goods, and safety sales across geographic regions, emphasizing customer service, product and materials management, and national account oversight.
Marketing: Guiding strategic marketing initiatives, including market segment and product strategies, project execution, and capital expense planning.
Analytics: Overseeing data-driven strategies to optimize business performance, ensuring accurate reporting, identifying trends, and collaborating across teams for insights-driven decision-making.
What you’ll do:
- Active member of the Canadian Executive Team.
Ownership of profit and loss
- Analyzes and drives business performance to achieve or exceed expected new business and customer profitability results, ensuring that business is optimized to provide the best possible return.
- Drives cross functional business planning process to ensure resources are allocated optimally to achieve Messer’s objectives.
- Oversee P&L responsibilities for packaged gases, hard goods, and safety businesses, driving performance and managing risks.
- Maximizes present and long-term sales and profit in the region, utilizing financial and business acumen to make good commercial decisions.
- Manages and mitigates identified account risks associated with the customer base across country.
- Shows visible leadership with safety and mitigates the effects at local operations in order to minimize impact on customers, personnel, business performance and the community.
Customer Acquisition, Satisfaction & Retention
- Manages contract expiration dates of agreements.
- Develops and leverages high level, strategic relationships with key Messer customers.
- Ensures pricing is based on Messer’s value creation and unique selling proposition.
- Expects sales manager ownership of each account within territories and monitors customer satisfaction.
- Ensure Sales resources are allocated optimally to achieve Messer’s Sales objectives.
- Resolves escalated customer complaints to drive customer satisfaction and proactively ensure root causes have been addressed.
- Monitors customer and industry news, updates, and impending events that create market opportunities.
- Expects Sales Managers to be current on market share, product supply position, and new developments with competitors and industry trends.
Future development and growth of the business
- Develop and implement sales and market strategies, including account strategies for major customers and national accounts.
- Inputs to and executes strategic plans for markets segments, products, and specific account strategies for customers and prospects within sales territories and region geography (Business Development)
- Drive future development and growth through market understanding, strategic planning, and effective supply chain management.
- Drives cross functional business planning process to ensure resources are allocated optimally to achieve Messer’s objectives.
People management and champion of safety
- Inspires a desire to win and excel.
- Lead and manage Sales, Marketing, and Analytics teams, emphasizing safety and ethical operations.
- Train, coach, develop and manage sales team; address performance issues proactively and promptly.
- Fosters open communication and creates atmosphere in which timely, quality information flows within team.
- In coordination with HSEQ, drives the safety agenda to ensure Messer operates in a manner that is safe for employees, customers and the public at large.
What it takes:
Education and Experience:
- Bachelor’s degree required, MBA preferred, with 15+ years of senior management experience in industrial environments.
- Commercial development experience preferred, along with broad industry knowledge and financial acumen.
Key Skills and Attributes:
- Thorough understanding of general management principles.
- Proven Management experience directing a team (direct, indirect) with history of team leadership and capabilities building.
- A strategic thinker with strong Leadership and change management and analytical skills.
- Critical and innovative thinking, strong financial and business acumen required.
- Strong focus on coaching and developing people.
- Self-motivated and performance-driven.
- Charismatic, people-oriented and an effective communicator regardless of the audience.
- Advance knowledge of the packaged gases processes and products is preferred.
- Superlative communication and interpersonal skills.
- Demonstrate good judgement, time management, problem solving and decision-making skills.
- Deep attention to detail, adherence to process and organization.
- Proficient in English and French.
At Messer, our vision for Diversity & Inclusion is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcomes the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual an equal opportunity to thrive.
Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.
Apply today @Messer Careers.
Please feel free to check us out and see what we do!
If you need assistance with the application or would like to request an accommodation, call (877) 243-1030.
