Description
Founded in 1966, Manac Inc. is Canada's largest semi-trailer manufacturer and a leading manufacturer of specialty semi-trailers in North America.
Our success is based on the know-how of our employees, and we are proud to focus on the development of everyone's strengths; That's why we also offer many training courses and several great opportunities for advancement.
Manac offers particularly interesting working conditions.
* Competitive benefits
* Maple Telemedicine Service
* Pension funds
* Profit sharing
* Paid time off
* Matching RRSP contribution
* Corporate events
* Employee Assistance Program
* Wellness Programs
* Pension plan
* On-site parking
POST DESCRIPTION
- Provides excellent customer service and ensures an ongoing commitment to the needs of the customer
- Processes requests to ensure internal and external customer satisfaction.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone, email and in person.
- Answers incoming emails and phone calls regarding part requests
- Monitor stock levels and reorder parts as needed
- Conduct regular inventory audits and reconcile discrepancies Source and order parts from OE Manufacturer and suppliers
- Maintain detailed records of parts transactions
- Organize and label parts storage areas
- Coordinate with shipping/receiving department and assist internal teams
- Ensure compliance with company Health & Safety policies
SCHEDULE
- Day shift from Monday to Friday
WAGES
- Salary based on experience
Manac offers particularly attractive working conditions, including competitive benefits, Maple telemedicine service, retirement funds, profit sharing program and a cohesive and motivated team!
Based at the Etobicoke Service Center, the Mobile Mechanic handles service requests executed outside the Center or in the yard of our customers. He must have professional qualities and skills to carry out the repair(s) and or maintenance of our customers' trailers.
The on-duty Mobile Mechanic will work in a newly equipped and fully stocked mobile unit.
QUALIFICATIONS
- Previous Parts Specialist experience would be an asset
- Ability to read parts schematics and diagrams
- Excellent customer service and support (Internal and External)
- Ability to work under minimal supervision
- Attention to detail and organized
- Time management and task prioritization
