CA - Distribution Clerk 2 (After Sales)

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

GENERAL FUNCTION

The Distribution Clerk 2 handles returned merchandise shipped from customers and records information about the merchandise into the SAP and/or vendor information systems

MAJOR DUTIES AND RESPONSIBILITIES

• Ensures accurate data entry of returned product in SAP or another vendor system
• Processes returns (inspects and evaluates frames) in an accurate and timely manner
• Ensures accurate evaluation of the product is keyed into the system.
• Confirms return order was generated for credit to customer’s account without errors
• Ensures any errors in the return order process are accurately forwarded to appropriate support staff
• Uses the SAP or vendor information system to obtain relevant information and research.
• Responsible for accurate printing of product labels, inventory segregation of product and other related tasks.
• Responsible for any additional duties assigned.

BASIC QUALIFICATIONS

• High School Diploma or GED
• Strong data entry and keyboarding skills
• Excellent computer skills
• Ability to follow directions, meet production schedules and complete assignments within established instructions
• Attention to detail/accuracy
• Excellent mathematical aptitude/numerical recognition
• Strong verbal and written communication skills
• Extraordinary organizational skills
• Ability to work flexible hours and overtime as requested by Supervisors/Manager
• Ability to work in a stand/walk position for up to 10 hours

PREFERRED QUALIFICATIONS

• Experience using SAP and/or vendor information systems (Fiori, Ciao, etc.)
• Experience using Microsoft Excel, Word, Outlook

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.