Technical Quality Specialist – Hematology

Status: Full time
Schedule: Monday- Friday
Additional Requirements: Onsite Role
Number of positions: 1
Start Date: ASAP
Internal Application Deadline: June 25, 2025

This vacancy is for an existing position.

Reports to: Manager, Technical Quality

Purpose of the Role: Technical Quality Specialist - Hematology

Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations. Ensure processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements of their discipline-specific field of Medical Laboratory Science.

Your responsibilities will include:

• Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use.
• Ensure department policies, processes, procedures and forms remain current with applicable regulations, legislation, and best practice.
• Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures.
• Lead in-function projects and act as subject-matter experts for cross-function projects, as appropriate.
• Participate in the development of indicators, performance of audits, review of QA and QI activities, and the evaluation of non-conformances including development of reports and action plans.
• Review and evaluate data from discipline specific QC and proficiency surveys.
• Liaise with external stakeholders.
• Provides support to Medical/Scientific, Supply Chain Management, Business Development, IT and other support departments as required.

What you bring to the role:

• College Diploma in Medical Laboratory Technology or equivalent education and experience.
• In Ontario, current registration with College of Medical Laboratory Technologists of Ontario (CMLTO).
• In British Columbia, current registration with Canadian Society for Medical Laboratory Science (CSMLS).
• Minimum of 3 years previous discipline-specific laboratory experience
• Strong technical and quality systems knowledge and understanding to provide discipline specific, expert technical and scientific support to all customers, internal and external.
• A clear understanding of regulatory compliance processes and the business impact of failing to meet external regulatory requirements.
• Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue non-conformance reports requiring correction actions, and follow-up on continues non-compliance.
• The ability to use sound risk management analysis to assess the regulatory and business impact of prioritizing goals.
• Excellent verbal communication skills to effectively communicate decisions and seek input.
• Excellent technical writing skills to support the creation, review, and maintenance of documentation.
• Strong organization, change and project management skills to ensure that deliverables are achieved on schedule and in a controlled manner