Software Engineer, CMS

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Reports to: Senior Manager, Software Development

Purpose of the Role The Software Engineer is accountable for all facets of the software development process. He/She is a technical subject matter expertise and provides leadership when it comes to the design of application modules. He/She maintains and deploys software applications to meet user and business needs as well as conducts system-wide tests, provides customer and user technical support, and monitors system performance to ensure that software programs are operating optimally. In addition, the Software Engineer works with Business Analysts, Project Managers, Software Engineers, external development vendors and other developers to coordinate the development of processes to meet delivery deadlines

Core Accountabilities

• Work with the production and operations support team to ensure applications are running smoothly and service requests are being completed in a timely fashion
• Works according to documented SDLC, providing feedback and input into SDLC as needed, and supporting automation of SDLC tasks as required
• Works occasionally as a mentor for the other team member providing guidance for best software practices, and improving team collaboration
• Support implementation of scalable and flexible CMS architectures tailored to meet the unique requirements of our clients
• Develop integrations with headless CMS platforms to decouple content management from presentation, enabling greater flexibility and efficiency in content delivery
• Customize and extend CMS functionalities to accommodate complex business requirements, ensuring optimal performance and user experience
• Plans for, executes solution deployments, and supports production and non-production environments for mission critical applications. Provides customer focused support and troubleshoots and resolves problems and issues, in line with documented service levels
• Identify performance bottlenecks and optimize CMS architectures for speed, scalability, and reliability
• Collaborates with Project Managers, external development vendors, Business Analysts and other project team members to implement module-level solutions as per requirements, clarifying details as needed and determining appropriate solution design
• Stay abreast of the latest trends and advancements in the Digital Experience Platform (DXP) landscape, leveraging your expertise to guide platform selection and implementation decisions
• Creates and updates appropriate software design and architecture documents, ensures implementation details and source code are sufficiently documented, and manages and maintains TFS user stories, tasks, etc. as needed
• Performs unit testing of developed components, implements automated unit tests, regression test integrated components. Executes performance tests, and optimizes solutions as required
• Prototypes with new technologies, libraries, design patterns, emerging trends in software design and development

Minimum Qualifications and Skills

• University undergraduate degree in Computer Science
• 8+ years of previous programming experience, including (but not limited to) Software design and patterns, with basic understanding of the SOLID development principles
• Experience working on improvements of an Enterprise level system
• Proficiency in at least one headless CMS platform (e.g., HyGraph, Contentful, Strapi, Sanity.io).
• Strong understanding of web technologies including HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js).
• Familiarity with backend technologies such as Node.js, Python, or Java.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of GraphQL and RESTful API design principles
• Deep understanding of Digital Experience Platform (DXP) concepts, including personalization, omnichannel delivery, and marketing automation
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Proven analytical and problem-solving abilities
• Proven experience developing and supporting mission critical applications, including web applications
• Good understanding of software design and patterns and their application
• Solid understanding of the full software development life-cycle, including writing secure code
• Excellent communication skills and ability to work collaboratively with cross-functional teams

#LI SW1 #INDEED

This is a remote role.

Hiring Range: 92,600 - 118,000

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

In this position, you will be eligible for Lifelabs annual bonus.

Employee Benefits:

In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

Retirement Savings Plan:

The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:

In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.

Employee Wellness:

LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.

Employee Giving program:

Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.