Manager, Delivery Services - Delivery Lead

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The Delivery Services Team is seeking a Manager – Delivery Lead. In this role, you will be responsible for supporting the successful design, build, testing, and implementation of solutions aligned to client operating models and strategic priorities, with a strong focus on program management, project management, and delivery within Financial Services or ERP environments.

• Support end-to-end project delivery to meet client expectations, timelines, and quality standards
• Coordinate workstream leads to ensure timely and high-quality deliverables
• Collaborate with client stakeholders to execute integrated project plans
• Manage day-to-day stakeholder interactions to maintain alignment and engagement
• Work with solution leads to support delivery aligned with business transformation goals
• Lead specific delivery workstreams (design, data, integration, testing, etc.)
• Plan and track workstream activities to ensure milestones are achieved
• Track cross-workstream dependencies and escalate where required
• Identify and mitigate delivery risks and issues, escalating through governance as appropriate
• Support AI-enabled delivery approaches, including leveraging automation, analytics, and AI tools to improve delivery efficiency and insights

• Bachelor’s degree in IT, Computer Science, Business Administration, Commerce, or related field (asset)
• 5–7 years of experience in program management, project management, or project delivery
• Demonstrated experience as a Project Manager with the ability to execute project plans and manage deliverables
• Experience supporting risk and issue management processes
• Exposure to budgeting and resource tracking
• Strong stakeholder coordination and communication skills
• Ability to work across multiple workstreams in a structured delivery environment
• Experience delivering programs or projects in Financial Services and/or ERP delivery environments
• Exposure to AI-enabled delivery practices, including use of AI/automation tools in project execution

KPMG BC Region Pay Range Information   

The expected base salary range for this position is $101,000 to $130,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

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KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.